Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Caedance Sikstrom

Grande Prairie

Summary

Experienced technician with strong mechanical skills and safety certifications, specializing in heavy equipment operation, machinery maintenance, and agricultural systems. Demonstrated expertise in diagnosing, repairing, and installing mechanical components in various work environments. Proven ability to work autonomously or collaboratively within a team, showcasing meticulous attention to detail, effective time management, and a dedicated focus on operational safety and efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Freelance Graphic Designer

Self-Employed
01.2023 - Current
  • - Designed and produced commercial graphics/decals for businesses and service providers.
  • - Managed design software and printing processes from concept to installation.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
  • Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.

Sales Representative

Eastcore Inc.
05.2025 - 06.2025
  • - Delivered tailored product presentations and maintained strong customer relationships.
  • - Balanced sales work with technical and field-based responsibilities.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Shop Technician / Research Technician I

Ag-Quest
03.2024 - 10.2024
  • - Operated and maintained tractors, combines, discs, rototillers, and irrigation systems.
  • - Performed daily repairs, diagnostics, and installations for field and shop machinery.
  • - Maintained field equipment and ensured compliance with GLP, SOP, and safety protocols.
  • Actively participated in lab meetings, sharing knowledge and expertise to foster a collaborative research atmosphere.
  • Managed inventory of laboratory supplies, anticipating needs and avoiding disruptions in research activities due to shortages or delays.
  • Verified regulatory compliance and protocol adherence through comprehensive inspections.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.

Shop Hand

Go Time Energy Services
01.2024 - 03.2024
  • - Supported mechanical work and prepped parts and materials for shop operations.
  • - Followed rigorous safety standards; assisted with tool inspection and staging.
  • Maintained a clean and organized shop floor, ensuring safety standards were upheld at all times.
  • Performed routine equipment maintenance, prolonging the lifespan of tools and machinery.
  • Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
  • Used hand trucks and forklifts to load, unload, and transport items.
  • Operated heavy machinery safely and proficiently, optimizing work processes within the shop environment.
  • Reduced waste by monitoring and adjusting inventory levels according to demand.

Customer Service Representative

Walmart
10.2023 - 12.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.

Hospitality Worker

Co-op Place
09.2020 - 08.2021
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Maximized room occupancy rates with effective sales techniques and clear communication of amenities.

Education

High School - Career & Life Management, Workplace Safety (HCS 3000 & 3010), Welding, Carpentry, Fabrication, Psychology

Medicine Hat High School
Medicine Hat, AB
01.2023

Skills

  • Skid Steer/forklift operations
  • Tractor, Combine, and Agricultural Equipment Operation
  • Mechanical Repair & Maintenance
  • Irrigation Systems & Installation
  • Graphics/Decal Design & Production
  • Troubleshooting & Diagnostics
  • Safety Compliance & Protocols
  • Documentation & Reporting
  • Hand assembly
  • Reliability and punctuality
  • Strong work ethic, Teamwork and coordination
  • Scientific terminology, Laboratory techniques, Data gathering

Certification

  • - CSO – Common Safety Orientation (Active)
  • - H2S Alive (Active)
  • - WHMIS (2024)
  • - SellSafe (Active)
  • - AGLC License (Active)
  • - Class 5 Driver’s License

Languages

English
Native or Bilingual

Timeline

Sales Representative

Eastcore Inc.
05.2025 - 06.2025

Shop Technician / Research Technician I

Ag-Quest
03.2024 - 10.2024

Shop Hand

Go Time Energy Services
01.2024 - 03.2024

Customer Service Representative

Walmart
10.2023 - 12.2023

Freelance Graphic Designer

Self-Employed
01.2023 - Current

Hospitality Worker

Co-op Place
09.2020 - 08.2021

High School - Career & Life Management, Workplace Safety (HCS 3000 & 3010), Welding, Carpentry, Fabrication, Psychology

Medicine Hat High School
Caedance Sikstrom