Dynamic and adaptable hard worker with a strong background in customer service and costumer care. Proven ability to foster positive relationships with costumers.
Overview
2
2
years of professional experience
Work History
Swim Instructor
Evolution Swim Academy
05.2024 - Current
Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Adapted teaching techniques to different learning styles.
Taught daily swim instruction to students varying in ages and skill levels.
Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Taught not only water safety but stroke techniques as well.
Wedding Caterer
Carbonara Caterer
01.2024 - 05.2025
Delivered excellent customer service by promptly responding to inquiries regarding availability and menu customization possibilities.
Put together pleasing table settings and buffet displays that complemented each couple''s chosen theme or style.
Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Cleaned tables and took out trash.
Camp Counselor
Evolution Sports Camp
06.2024 - 08.2024
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
Sales Assistant
Laguna Rv
05.2023 - 08.2023
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Assisted customers with prompt and polite support in-person and via telephone.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Helped customers locate products and checked store system for merchandise at other sites.