Matt Byrne
Ottawa,ON
Summary
Adaptable professional with proven knowledge of client relationship management and account development. Aiming to leverage my skills to successfully fill the Sales role at your company.
Overview
12
12
years of professional experience
Work History
Account Executive
Jobber
11.2023 - Current
- Met and exceeded monthly sales targets consistently.
- Client Acquisition: 30+ small to mid-sized businesses Closed Won per month.
- Sales Strategy: Develop and execute a consultative sales methodology.
- Customer Relationship Building: Cultivate strong relationships with clients, acting as a trusted advisor and primary point of contact.
- Assisted with the onboarding of new AE's - Shadows + Building Success Meeting.
- Product Knowledge and Training: Stay current with Jobber’s software updates and industry trends to effectively demonstrate product features and benefits to clients.
Sales Development Representative
Jobber
01.2023 - 11.2023
- Met and exceeded monthly sales targets on a consistent basis
- Assisted with the onboarding of new SDR's - Shadows + Managing Your Day presentation
- Work with members of the Account Executive team to provide the best customer experience and exposure to Jobber.
- Attended all professional development opportunities to continuously learn and share knowledge with the SDR team
- Built strong relationships with team members
- Collaborated with Account Executives in mentor program
- Connect with potential customers from trial signups through a variety of inputs (phone, text, email).
Sales Development Representative
Keela
06.2022 - Current
- Respond, engage and qualify all inbound leads and inquiries by asking questions to uncover the challenges the organization faces.
- Communicating with interested organizations to understand the value of Keela that is unique to their specific case.
- Interact with prospects via telephone and email with a high attention to detail.
- Sharing detailed notes and collaborating with the Account Executives to convert leads into happy customers.
- Create outbound sales opportunities using LinkedIn Sales Navigator, Seamless AI, Zoom Info, and Salesloft.
Regional Sales Representative
Guayaki
06.2021 - 06.2022
- Increasing product sales and placement of product displays
- Manage inventory
- Receive shipments and maintain a clean/organized storage unit
- Manage the relationship with the customer contact for the sale of Yerba Mate Co
- Work under minimal supervision
- Meet monthly key performance indicators focused on; sales, distribution, pricing, display, new accounts and merchandising
Lead Grill Cook
The Keg Steakhouse + Bar
10.2019 - 06.2021
- Leading specific time cues for the kitchen
- Set up and prepare cooking supplies and workstations during opening and closing to maximize productivity.
- Monitored line efficiency and implemented improvements for increased productivity.
Kayak Instructor/River Guide
AQ Outdoors
04.2017 - 09.2019
- Lead beginner to advanced kayaking programs ensuring the safety of all participants
- Manage different age groups in both river and flat-water environments
- Shuttling customers/gear to and from paddling locations using company vehicle and trailer
River Guide
Wilderness Tours
04.2017 - 09.2017
- Conduct safe and fun river experiences delivered through great customer service
- Work as the leader of your raft and a team member on the trip
Server/Bartender
Slackoni's Fine Italian Cuisine
01.2015 - 01.2016
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Interact with customers
- Mix ingredients to prepare cocktails
- Stay guest focused and create an excellent experience
- Deal with complaints/problems with a positive attitude
Plate Setter
The Keg Steakhouse + Bar
07.2012 - 07.2015
- Maintained energy and enthusiasm in fast-paced environment.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Prepared food items such as meats, poultry and fish for frying purposes.
Education
Tourism Management
Thompson Rivers University
05.2017
Certificate - Tourism Management
Keilir
05.2016
Certificate - Pre-Health Sciences
Algonquin College
Ottawa, ON05.2012
High School Diploma -
AFNorth International
05.2011
Skills
- Client Relationship Building
- Account Management
- Relationship building and management
- Pipeline Management
- Sales Quota Achievement
- Customer Relationship Management (CRM)
- Customer rapport
- Sales Strategies
- Interpersonal Skills
Additional Information
- References available upon request
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Account Executive
Jobber
11.2023 - Current
Sales Development Representative
Jobber
01.2023 - 11.2023
Sales Development Representative
Keela
06.2022 - Current
Regional Sales Representative
Guayaki
06.2021 - 06.2022
Lead Grill Cook
The Keg Steakhouse + Bar
10.2019 - 06.2021
Kayak Instructor/River Guide
AQ Outdoors
04.2017 - 09.2019
River Guide
Wilderness Tours
04.2017 - 09.2017
Server/Bartender
Slackoni's Fine Italian Cuisine
01.2015 - 01.2016
Plate Setter
The Keg Steakhouse + Bar
07.2012 - 07.2015
Tourism Management
Thompson Rivers University
Certificate - Tourism Management
Keilir
Certificate - Pre-Health Sciences
Algonquin College
High School Diploma -
AFNorth International
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