Akhil Madhav
Dartmouth,Canada
Summary
Enthusiastic engineering with managerial skills eager to be a part of an organization which brings a change in the world as well as known for their reputation and service among customers.
Overview
2
2
years of professional experience
Work History
Store Lead
Moores Clothing For Men
02.2022 - Current
- Opening the store in the morning and preparing the store with deals.
- Checking the last day's traffic, conversion, and department sales in comparison to last year's data to set up a plan for the day.
- Zoning staff properly so that as a team we could run at full efficiency.
- Checking customer feedbacks daily and posting them on the bulletin wall to motivate employees, while following up with customers for better service.
- Checking inventory, receiving, transfer out and special orders closely to function in a timely manner.
- Closely following up company's floor plan for the occasions so that we could achieve maximum profitability.
- Open and closing cash registers, performing bank deposits.
- Participating in strategic planning, project management, performance management, community development and coordinating projects meetings regularly.
- Identify and delegate responsibilities to employees so that goals, sound decision-making are achieved and consistently superior service is provided.
- Mentoring, coaching, staff development and completing the onboarding process, encouraging, and motivating co-workers by working with them to analyze process, improvements and increase teamwork with high standards.
- Always working on different strategies to decrease operational cost, and promoting excellent customer service for continuous improvement.
- Providing feedback to manager, screening resumes scheduling interviews, reference calling, background security screening, training, hiring and charting shifts.
- Consistently monitoring product and labour costs to remain within goals.
- Alone profited the company with a sale of $108732.92 for the year ending 2023 and $87857.94 until 06/24/2023.
- Maintained an average conversion of 31.2% on a slow clearance time with an average ticket of $120 and on a peck season with (31-35)% and $(130-160) respectively.
- Feedback score of an average 9.00/10.00 on Medalia.
Education
Post Baccalaureate Diploma - Business Management
Cape Breton University
Sydney, NS01.2022
Skills
- Documentation and Reporting
- Customer Service
- Policies and Procedures
Languages
English
Full Professional
Timeline
Store Lead
Moores Clothing For Men
02.2022 - Current
Post Baccalaureate Diploma - Business Management
Cape Breton University
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