Timeline
Work History
Overview
Education
Skills
Summary
ResearchAssistant

Romanpreet Kaur

Calgary

Timeline

Prep Cook

HMS Host
2022.03 - 2022.09

Customer Service Representative

Yeh Cheez
2021 - 2021

On-site Trainer

Lululemon
11.2020 - 02.2021

Office Administrator

Fortune Homes
2020 - 2020

Lead Warehouse Associate

Gap
09.2019 - 03.2020

High School Diploma -

Dav Collegiate
2016 - 2017

Work History

Prep Cook

HMS Host
Calgary, Ontario
2022.03 - 2022.09
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Trained and assisted new kitchen staff members.
  • Maintained food safety and sanitation standards.

Customer Service Representative

Yeh Cheez
Milton, Ontario
2021 - 2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Recommended products to customers, thoroughly explaining details.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

On-site Trainer

Lululemon
Brampton, Ontario
11.2020 - 02.2021
  • Collaborated with team members to achieve target results.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Participated in team-building activities to enhance working relationships.
  • Carried out day-to-day duties accurately and efficiently.

Office Administrator

Fortune Homes
Mississuaga, Ontario
2020 - 2020
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Interacted with customers by phone, email or in-person to provide information.
  • Edited documents to improve accuracy of language, flow and readability.

Lead Warehouse Associate

Gap
Brampton, Ontario
09.2019 - 03.2020
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Consistently lifted materials weighing as much as 40 pounds.
  • Completed over 100 customer orders each day in warehouse setting.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Performed general housekeeping and cleaning tasks.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Education

High School Diploma -

Dav Collegiate
Batala
2016 - 2017

Skills

  • Teamwork and Collaboration
  • Customer Needs Assessments
  • Customer Service
  • Willingness to Learn
  • Cash Control
  • Sanitary Standards
  • Corporate Standards
  • Guest Inquiries
  • Collaboration and Relationships
  • Customer Loyalty
  • Hospitality Management
  • Reading Comprehension
  • Personal Grooming Standards

Summary

  • Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

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Romanpreet Kaur