Ilinna Bulantseva
Long Beach
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Stirred Roasters
13295 South St, Cerritos, CA 90703
09.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
Lifegaurd
La City/Rap Aquatics
Los Angeles, CA
08.2022 - Current
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Hospital Volunteer
Cedar Sinai Medical Center
Tarzana, CA
06.2022 - Current
- Assisted nurses with non-medical tasks, such as delivering meals and running errands.
- Greeted visitors in a friendly manner, offering directions or other assistance as needed.
- Answered phones, took messages, and directed calls to appropriate staff members.
- Helped with special events hosted by the hospital, such as health fairs or fundraisers.
- Observed safety protocols at all times while on duty in the hospital setting.
Education
Bachelor of Science - Biology
California State University, Long Beach
Long Beach, CA05-2028
High School Diploma -
Grover Cleveland Charter High School
Reseda, CA06-2024
Skills
- Supervision/Leaderships
- Costumer Service
- Team Work
- Multitasking
- Networking
- Cash handling
- Opening and closing duties
- Helpful and Service-Oriented
- Multilingual
- Organization
- Cleaning and sanitizing
Certification
- CPR Certified
- AED Certified
- Lifegaurd Certified
- California Driver License
Languages
Russian
Full Professional
Timeline
Barista
Stirred Roasters
09.2024 - Current
Lifegaurd
La City/Rap Aquatics
08.2022 - Current
Hospital Volunteer
Cedar Sinai Medical Center
06.2022 - Current
Bachelor of Science - Biology
California State University, Long Beach
High School Diploma -
Grover Cleveland Charter High School
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