Summary
Overview
Work History
Education
Skills
Languages
Love Playing Sports
Timeline
Generic

SARANDEEP SINGH

Kitchener,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

KM SMART INDIA
05.2022 - 07.2023
  • Provided excellent customer service to resolve customer complaints in timely manner.
  • Resolved average of 50 customer inquiries per day, maintaining satisfaction rating of 95% or higher.
  • Gathered customer feedback through surveys and used data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
  • Created and maintained detailed database to develop promotional sales.

Cashier Team Lead

KM SMART INDIA
02.2021 - 03.2022
  • Alleviated customer service needs with policy-appropriate solutions.
  • Processed average of 100 transactions per shift with 100% accuracy, ensuring seamless customer checkout experiences.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.

Crew Team Member

YUMMY BITES, Sahib, Kashmir
03.2019 - 01.2021
  • Worked front counter, drive-thru and other areas.
  • Prepared and served average of 50 meals per shift, consistently meeting food quality standards and enhancing customer satisfaction.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Took orders, prepared meals, and collected payments.

Education

Undergraduate Diploma - Computer Programming

Conestoga College
Kitchener, ON
04.2025

High School Diploma -

New National Higher Secondary School
Talli Morh, Jammu And Kashmir
04.2022

Skills

  • Teamwork and Collaboration
  • Order and Refund Processing
  • Calm Under Pressure
  • Customer Service
  • Report creation
  • Currency counting
  • Money Handling
  • Order Packaging
  • Cash Register Operations
  • Decision-Making
  • Interactive communication skills
  • Customer Relations
  • Heavy Lifting
  • ServSafe
  • Meal Preparation

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional

Love Playing Sports

My passion for playing sports serves as a testament to my dedication, drive, and commitment to excellence. It underscores my ability to thrive in high-pressure environments, adapt to challenges, and collaborate effectively with others towards a common goal. Whether on the field, court, or track, I approach every game with enthusiasm, determination, and a genuine loveforthesport.

Timeline

Customer Service Representative

KM SMART INDIA
05.2022 - 07.2023

Cashier Team Lead

KM SMART INDIA
02.2021 - 03.2022

Crew Team Member

YUMMY BITES, Sahib, Kashmir
03.2019 - 01.2021

Undergraduate Diploma - Computer Programming

Conestoga College

High School Diploma -

New National Higher Secondary School

Similar Profiles

CREATE PROFILE
SARANDEEP SINGH