Gurpreet Singh
Toronto,ON
Summary
A business graduate with over 4 years of experience in business and client management, on-time product and service deployment, and customer experience. Believe in being thorough, carrying out end-to-end service, and effectively sharing the mission and vision of the organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader
Go Bolt Logistics
08.2022 - 07.2023
- Ensured deliveries were efficiently coordinated, assured punctuality, and maintained client satisfaction
- Managed approximately 30 incoming calls, emails and faxes per day from customers
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Accountant & Marketing Assistant
Simran Enterprises
11.2020 - 04.2022
- Created comparative charts of company’s product offerings and their competitors to elaborate on key benefits
- Created and maintained clear line of communication between management and customers in order to ensure clarity for deployment of services
- Managed ledger accounts, kept precise records, and provided daily briefings to higher management on surplus cash availability
- Ensured on-time documentation of all activities for accurate reporting
- Prioritized documentation and approvals of product upgrades to ensure timely roll outs.
- Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
- Increased efficiency by streamlining accounting processes and implementing new financial software.
Sales Intern
Madhyam Estate Linkers Pvt. Ltd
06.2019 - 08.2020
- Contributed to growth by conducting entire sales cycle
- Liaised with internal business units to solve customer challenges and increase customer retention rates
- Developed sales strategies to increase market share for new market launches as well as existing territories
- Total number of new customers onboarded - 23
- Developed strong relationships with existing customers, resulting in increased repeat business.
- Increased sales leads by conducting thorough market research and identifying potential clients.
Education
Centennial College
Toronto, ON08.2023
Management
Niagara College
Toronto, ON12.2022
High School Diploma -
Indian Institute of Management
INDIA12.2021
BBA -
Guru Gobind Singh Indraprastha University
INDIA12.2020
Skills
- Skills:
- Power BI Tableau Key Account Management Market Research Microsoft Office Suite Google Analytics
- Certified Business Development Salesforce Slack
- Quality Improvement
- Shift Scheduling
- Work Planning
- Documentation and Reporting
- Team Supervision
Certification
Certification in Digital Marketing
Certification in Tableau Master Class
Certification in Google Ads and Analytics
Certification in Mimic Pro Simulation
R & Machine Learning (BRICS CCI School of Analysis)
Languages
English
Professional Working
inkedin.com/in/gurpreet-singh-097831273
Additional Information
Team-Oriented Collaborator
Adaptability and Quick Learner
Timeline
Team Leader
Go Bolt Logistics
08.2022 - 07.2023
Accountant & Marketing Assistant
Simran Enterprises
11.2020 - 04.2022
Sales Intern
Madhyam Estate Linkers Pvt. Ltd
06.2019 - 08.2020
Centennial College
Management
Niagara College
High School Diploma -
Indian Institute of Management
BBA -
Guru Gobind Singh Indraprastha University
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