Wayda Makona
Dar Es Salaam
Summary
With a proven track record at Halotel, excelling in agent recruitment and management, enhancing financial inclusion through innovative strategies. At Red Cross, spearheaded gender and youth initiatives, showcasing ability to lead with empathy and drive social justice. Bilingual proficiency and adeptness in Microsoft Office complement strong leadership and effective communication skills, making a dynamic asset.
With a Master's degree in International Development and a Bachelor's degree in Development Studies, bringing a comprehensive understanding of global affairs, development processes, and the interplay between politics, economics, and social dynamics.
Overview
1
1
Certification
Work History
Super Agent Branch Manager
Halotel
04.2020
- Agent recruitment- This involved training new agents on customer registration, customer education, transaction facilitation, liquidity management, marketing mobile money and expansion of financial inclusion
- Float distribution - maintain sufficient liquidity (cash on hand and the float in the agent's mobile money account) to support customer transaction needs
- Agent management - Ensuring agent regularly restock their inventory of electronic value or cash to continue serving their customers.
Volunteer
Red Cross
04.2018 - 07.2018
- Developed and implemented gender and youth-focused initiatives, addressing issues such as gender-based violence, reproductive health and life skills development
- Organized and facilitated workshops and training sessions to promote awareness, empowerment and leadership among marginalized youth
- Established partnerships with schools to enhance access to education, healthcare and vocational training for young women and girls
- Asset management, Fleet management, Warehousing management, Procurement management and Security management.
Education
Master of Science (M.S.) in International Development -
The University of Manchester
Manchester, United Kingdom03.2022
Bachelor of Arts (B.A.) in Development Studies & a minor in Political Science -
The University of Eastern Africa Baraton
Eldoret, Kenya09.2018
Skills
- Ability to work effectively in a team and collaborate with various stakeholders
- Ability to identify community needs and develop effective solutions
- Passion for social justice and understanding and respect for diverse cultures and communities
- Ability to lead and motivate others in a community setting
- Familiarity with social services and resources available for community development
- Skills in mediating disputes and fostering a harmonious community environment
- Ability to effectively communicate with diverse groups of people, both verbally and in writing
- Experience in organizing and participating in community events and initiatives
- Proficiency in Microsoft Office Suite (Word, Excel, Powerpoint)
Certification
- Kenya Redcross Basic First Aid Course
- Kenya Red Cross Occupational First Aid Course
- Women's Ministries Leadership Certification
Languages
Swahili
Native or Bilingual
English
Native or Bilingual
Hobbies and Interests
- Volunteering
- Reading
- Discovering new cultures
Community Service
Volunteer Kakuma Refugee Settlement
References
John Obara, Red Cross, Regional Logistics Officer, linkedin.com/in/john-obara-5126398a
Peter Omari, University of Eastern Africa Baraton, Lecturer, +254723090570, pomarihist@gmail.com
Esther Angwenyi, University of Eastern Africa Baraton, Lecturer, +254727545306, angwenyie@ueab.ac.ke
Timeline
Super Agent Branch Manager
Halotel
04.2020
Volunteer
Red Cross
04.2018 - 07.2018
Master of Science (M.S.) in International Development -
The University of Manchester
Bachelor of Arts (B.A.) in Development Studies & a minor in Political Science -
The University of Eastern Africa Baraton
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