Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Work Preference
Timeline
AssistantManager

Diya Yogeshbhai Sanghani

Regina,SK

Summary

Achieved high levels of client satisfaction by implementing effective team management strategies. Enhanced operational efficiency through proactive problem resolution and support. Fostered a strong sense of community that contributed to overall organizational success.

Overview

3
3
years of professional experience
6
6
Certification

Work History

Co-Founder / Project Planner

Unio Café
01.2025
  • Developed a café concept, branding, and operations plan as an academic project.
  • Designed marketing campaigns and analyzed sales performance.
  • Applied problem-solving strategies to address operational challenges.

Assistant Manager

Carl’s Jr
Regina, SK
01.2024 - Current
  • Supervised daily operations, ensuring staff performance and customer satisfaction.
  • Handled customer inquiries and resolved issues with professionalism and empathy.
  • Managed cash handling, deposits, and accurate financial reporting.
  • Assisted in staff scheduling, training, and performance management.
  • Ensured compliance with company standards, cleanliness, and safety procedures.

Customer Service

Kedar Consultancy
India, India
01.2022 - 01.2023
  • Delivered exceptional customer service, addressing client inquiries and providing solutions.
  • Assisted with administrative tasks, including documentation and record-keeping.
  • Maintained strong client relationships through effective communication.
  • Handled sensitive information while ensuring confidentiality.

Education

Certification of LLQP - Finance

Seewhy Learnings
Canada
08.2025

High School Diploma - Business Administration And Management

University Of Regina
Regina, SK
01.2025

High school -

Gajera Vidhya Bhavan
India
01.2022

Skills

Developed Excel spreadsheets utilizing advanced formulas, functions, and charts

Assisted in creating and formatting documents using Microsoft Word templates for letters and memos Supported editing processes to enhance clarity and professionalism of written communications Collaborated with team members to ensure timely completion of document revisions

Managed email communication by sending and receiving messages efficiently

Assisted team members in achieving project goals through effective collaboration and support Facilitated training sessions to enhance staff skills and knowledge Contributed to team success by providing guidance and resources

Assisted teams in resolving conflicts to maintain a collaborative work environment Supported problem-solving initiatives to enhance team efficiency Facilitated discussions to address and mitigate issues promptly

Assisted residents with inquiries and concerns to enhance satisfaction Supported customer service initiatives to improve community engagement Facilitated communication between residents and management to address issues promptly

Assisted in coordinating schedules and managing daily operations Supported teams in achieving project timelines and operational goals Contributed to maintaining efficient workflow processes

Assisted in developing marketing strategies to enhance community engagement Supported outreach initiatives to connect with local audiences Collaborated with team members to organize community events

Executed administrative tasks and streamlined organizational processes

Assisted in developing innovative business concepts Supported teams in brainstorming creative solutions Contributed to entrepreneurial projects by providing research and insights

Certification

  • Creativity, Entrepreneurship & Innovation Certificate (University Of Regina)
  • LLQP (Life License Qualification Program)
  • WHMIS
  • Certification of nail artist
  • Certification of graphic designing
  • Certification of Data Analytics power BI

Languages

English
Professional Working

Accomplishments

Promoted to team leader in 6 months and supervisor in a year. Get recognition for giving best customer service. Received employee of the month for many times.

Work Preference

Work Type

Full TimePart Time

Location Preference

RemoteOn-Site

Timeline

Co-Founder / Project Planner

Unio Café
01.2025

Assistant Manager

Carl’s Jr
01.2024 - Current

Customer Service

Kedar Consultancy
01.2022 - 01.2023

Certification of LLQP - Finance

Seewhy Learnings

High School Diploma - Business Administration And Management

University Of Regina

High school -

Gajera Vidhya Bhavan
Diya Yogeshbhai Sanghani