Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
AssistantManager

Diya Yogeshbhai Sanghani

Regina,SK

Summary

Achieved high levels of client satisfaction by implementing effective team management strategies. Enhanced operational efficiency through proactive problem resolution and support. Fostered a strong sense of community that contributed to overall organizational success.

Overview

3
3
years of professional experience
6
6
Certification

Work History

Co-Founder / Project Planner

Unio Café
01.2025
  • Developed a café concept, branding, and operations plan as an academic project.
  • Designed marketing campaigns and analyzed sales performance.
  • Applied problem-solving strategies to address operational challenges.

Assistant Manager

Carl’s Jr
01.2024 - Current
  • Supervised daily operations, ensuring staff performance and customer satisfaction.
  • Handled customer inquiries and resolved issues with professionalism and empathy.
  • Managed cash handling, deposits, and accurate financial reporting.
  • Assisted in staff scheduling, training, and performance management.
  • Ensured compliance with company standards, cleanliness, and safety procedures.

Customer Service

Kedar Consultancy
01.2022 - 01.2023
  • Delivered exceptional customer service, addressing client inquiries and providing solutions.
  • Assisted with administrative tasks, including documentation and record-keeping.
  • Maintained strong client relationships through effective communication.
  • Handled sensitive information while ensuring confidentiality.

Education

Certification of LLQP - Finance

Seewhy Learnings
Canada
08.2025

High School Diploma - Business Administration And Management

University Of Regina
Regina, SK
01.2025

High school -

Gajera Vidhya Bhavan
India
01.2022

Skills

Developed Excel spreadsheets utilizing advanced formulas, functions, and charts

Certification

  • Creativity, Entrepreneurship & Innovation Certificate (University Of Regina)
  • LLQP (Life License Qualification Program)
  • WHMIS
  • Certification of nail artist
  • Certification of graphic designing
  • Certification of Data Analytics power BI

Languages

English
Professional Working

Accomplishments

Promoted to team leader in 6 months and supervisor in a year. Get recognition for giving best customer service. Received employee of the month for many times.

Timeline

Co-Founder / Project Planner

Unio Café
01.2025

Assistant Manager

Carl’s Jr
01.2024 - Current

Customer Service

Kedar Consultancy
01.2022 - 01.2023

Certification of LLQP - Finance

Seewhy Learnings

High School Diploma - Business Administration And Management

University Of Regina

High school -

Gajera Vidhya Bhavan
Diya Yogeshbhai Sanghani