ADOLPH-LYNDA C. ADIEGWU
Port Coquitlam,BC
Summary
Reliable and dependable personnel that has recruited, trained, managed, and led several Sales and Management Teams, Goal-oriented individual that understand what it takes to efficiently manage a team, develop a strong customer relationship, meet and exceed sales targets, and maintain a vibrant and ambitious attitude. Successfully taught strategic sales and operations to teams at various levels as a representative of the organization. Effective sales tactics that have proven to help in exceeding targets. Known for tremendously contributing to the organization’s continuous growth with a robust work ethic. Having also been an entrepreneur with a passion for the job and an eagerness to learn new things, It is pertinent that a robust work ethic and passion go hand in hand. Creative, easygoing, and a motivator.
Overview
16
16
years of professional experience
Work History
Sales Associate
Walmart, Wal-Mart Canada
Port Coquitlam, BC
12.2021 - Current
- Ensuring that standards and policies are maintained
- Worked varied hours, days, nights, and weekends as business needs dictated.
- Managed customer relations and customer service through daily communication and interaction.
- Maintaining exemplary customer service.
- Adhering to fundamental beliefs and values of Wal- Mart while assisting customers
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly by 30%.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Mentored and coached other team members to meet daily sales goals.
- Identified objectives of Walmart by analyzing feedback, observing consumers, and collecting surveys.
Production/Sales Executive
KLM Stitches
Lagos, Nigeria
01.2015 - 09.2021
- Branding and marketing
- Expert in fashion production and pattern drafting
- Professional hand and machine sewing || Fashion industry issues and trends
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by 38%, implementing effective sales strategies by prospecting leads.
- Researched sales opportunities and possible leads to exceeding sales goals and increase profits.
- Maintained detailed records of sales progress, inventories, and marketing success to align goals with company priorities better.
- Grew sales by 35% and boosted profits by 11%, applying proactive management strategies and enhancing sales training.
- Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
- Worked independently with minimal supervision.
- Built relationships with customers and communities to promote long-term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive, and composed professional demeanor.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Exceptional computer skills
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships
Regional Coordinator
Ecobank Bank Plc
Lagos, Nigeria
08.2011 - 01.2015
- Creation of quality risk assets for the bank
- Effective Credit Administrations (ensuring risk assets created are performing)
- Information research for innovative business strategies
- Training of over 800 staff to maximize results.
- Identification of New Businesses and maximizing their potential
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers and handled challenging situations with ease.
- Identified issues, analyzed information, and provided solutions to problems.
- Actively listened to customers, handled concerns quickly, and escalated significant issues to the supervisor.
- Performed duties by applicable standards, policies, and regulatory guidelines to promote safe working environment.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Participated in team-building activities to enhance working relationships.
- Exceeded goals through effective task prioritization and excellent work ethic.
Sales Representative
Oceanic Bank Intl
Lagos, Nigeria
05.2007 - 08.2011
- Revitalized product revenue to over 20% increase in one year
- Preparation of Marketing Plans
- Aggressive marketing of the Bank’s Products
- Preparation of Call Memos and Business Proposals to potential customers
- Account management, ensuring good customer relations with esteemed customers
- Collection of market information to plan innovative business strategies
- Development of sales forecast to optimize customer service
- Developed, marketed, and sold full range of products and support services.
Education
MBA - Master of Business Administration
University Canada West (UCW)
Canada01.2022
Oracle Certified Associate (OCA) -
National Institute of Information Technology (NIIT)
Lagos-Nigeria09.2006
Bachelor’s - Banking and Finance
Nnamdi Azikiwe University
Awka-Anambra State09.2005
Skills
- Strong critical thinking and digital marketing knowledge
- Business Strategies and consulting skills
- Self Starter and ability to multitask in fast-paced dynamic work environment
- Excellent financial/banking experience and Core Credit Risk Management skills
- Excellent leadership with solid customer service skills
- Human Resources Management
- Effective Relationship Management
- Robust technical (Computer Competency) skills
- Expert in effective time management
- Strong verbal and written communication skills
- Attention to Detail with complex problem-solving skills
Timeline
Sales Associate
Walmart, Wal-Mart Canada
12.2021 - Current
Production/Sales Executive
KLM Stitches
01.2015 - 09.2021
Regional Coordinator
Ecobank Bank Plc
08.2011 - 01.2015
Sales Representative
Oceanic Bank Intl
05.2007 - 08.2011
MBA - Master of Business Administration
University Canada West (UCW)
Oracle Certified Associate (OCA) -
National Institute of Information Technology (NIIT)
Bachelor’s - Banking and Finance
Nnamdi Azikiwe University
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