Byungkook Jung
Edmonton,AB
Overview
2
2
years of professional experience
1
1
Certification
Work History
Part Time Customer Service Associate
H Mart
04.2023 - 08.2023
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Maintained a high level of product knowledge, providing accurate information to customers.
Part Time Food Service Associate
Gangnam Street Food
06.2021 - 04.2022
- Enhanced customer satisfaction by providing timely and efficient food service.
- Boosted sales through upselling menu items and suggesting daily specials to customers.
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Assisted in inventory management, ensuring adequate stock levels and minimizing waste.
Education
Bachelor of Science - Computer Science
University of Alberta
Edmonton, AB12.2025
High School Diploma -
Linden Christian School
Winnipeg, MB09.2021
Skills
- Python, C Programming Language, C# Programming Language
- Data Analysis, Data Visualization, Algorithm Design
Technical Skills
Hardware Skills
- Hardware Installation, System Backup, Desktop Support
- Decision Making, Presentation Skills, Leadership, Team Building, Small Group Communication, Problem Solving
Soft Skills
Certification
Design
- Adobe Photoshop Certification, Adobe Illustrator Certification
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Japanese
Elementary
Timeline
Part Time Customer Service Associate
H Mart
04.2023 - 08.2023
Part Time Food Service Associate
Gangnam Street Food
06.2021 - 04.2022
Bachelor of Science - Computer Science
University of Alberta
High School Diploma -
Linden Christian School