Byron Garcia
Maywood
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude. Seasoned Retail Manager recognized for high productivity and efficient task completion. Skilled in inventory management, customer service, and sales strategy development. Excel in leadership, problem-solving, and communication, ensuring smooth store operations and positive team dynamics. Committed to driving growth and improving customer experience through strategic planning and effective management.
Overview
20
20
years of professional experience
Work History
Logistics Manager
Harbor Freight Tools USA
Pico Rivera
03.2005 - Current
- Identified areas of improvement in existing logistics systems using data analytics tools.
- Conducted training sessions for new employees on safety procedures within the warehouse.
- Provided guidance on best practices for warehousing operations based on industry standards.
- Assigned tasks and projects to team members based on their experience level and skillset.
- Monitored inventory levels and initiated re-stocking processes when necessary.
Retail Store Manager
Harbor Freight
Pico Rivera
03.2005 - Current
- Resolved customer complaints in a professional manner.
- Developed and maintained store policies and procedures.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Coordinated stock replenishment processes as needed based on sales trends.
- Ensured all safety protocols were followed at all times by staff members.
- Monitored employee performance and provided feedback on a regular basis.
- Performed regular audits to ensure compliance with company standards.
- Conducted regular meetings with staff members to discuss performance issues or new initiatives.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Monitored employee performance and identified performance gaps for corrective action.
Education
High School Diploma -
Bell High
Bell, CA07-2004
Skills
- Inventory management
- Sales forecasting
- Visual merchandising
- Loss prevention
- Customer service
- Team leadership
- Staff scheduling
- Hiring and training
- Sales growth
- Decision-making
- Problem-solving
Languages
Spanish
Professional
Timeline
Logistics Manager
Harbor Freight Tools USA
03.2005 - Current
Retail Store Manager
Harbor Freight
03.2005 - Current
High School Diploma -
Bell High
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