Isla McDonald
Edmonton
Summary
Very driven and goal-oriented, and always maintains an optimistic attitude. Experienced in customer service and makes friends no matter the setting, and will approach each situation with empathy and a level head. Eager to learn and develop new skills while applying known skills and experience to navigate new situations. Passionate, hard-working, and kind. Loves a caramel macchiato!
Overview
3
3
years of professional experience
Work History
Sales Associate
Lids
11.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Fostered positive and welcoming environment, eager to answer customer inquiries about sizing, accessories, and merchandise care.
- Built positive and lasting relationships with coworkers, worked in a team to complete tasks and achieve store goals
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Prioritized helping customers over completing other routine tasks in store.
Box Office
Pumpkins After Dark
09.2022 - 10.2022
- Worked effectively and efficiently in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Scanned hundreds of tickets per night.
- Served food.
- Worked both independently and collaboratively in a team environment.
- Greeted guests with enthusiasm, provided directions and answered questions.
Education
Bachelor of Science - Cell Biology
University of Alberta
Edmonton, AB04-2029
High School Diploma -
Eastglen High School
Edmonton, AB06-2024
Skills
- Customer service
- Teamwork, collaboration, and good communication
- Social butterfly
- Optimistic, empathetic, and passionate
- Strive for efficiency and accuracy
- Able to adapt in quick changing situations
- Reliable, loyal, and punctual
Languages
English
Native or Bilingual
Finnish
Elementary
Timeline
Sales Associate
Lids
11.2022 - Current
Box Office
Pumpkins After Dark
09.2022 - 10.2022
Bachelor of Science - Cell Biology
University of Alberta
High School Diploma -
Eastglen High School
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