Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Butungi Treasure

Toronto,ON

Summary

Professional Event Usher with expertise in crowd management and event operations. Specializes in ticket verification, customer service, and safety enforcement. Maintained order at high-profile events while fostering positive attendee relations. Contributed to multiple city wide festivals without security incidents.

Overview

1
1
Certification
1
1
year of professional experience

Work History

Volunteer Coordinator

Abundance In Christ Church
04.2025 - Current

Provided professional photography support to enhance church activities and community engagement.

Supported church initiatives and maintained cleanliness of facilities to enhance community engagement.

Facilitated communication and coordination within media team to enhance project efficiency.

Developed and implemented strategies to grow online community presence.

Head Event Usher / Operations Lead

Unite Five Events Ushering Team
03.2025 - Current
  • Welcomed and assisted hundreds of diverse patrons per shift, delivering energetic customer service in high-volume, dynamic crowd settings.
  • Spearheaded auditorium and venue flow protocols, successfully optimizing crowd movement and seating efficiency during high-capacity peak hours.
  • Managed fast-paced event entry transactions, accurately processing ticket sales and verifying registrations under strict time constraints.
  • Monitored venue conditions to enforce safety rules, ensure clear walkways, and maintain a presentation-ready environment.
  • Coordinated shift schedules as team lead, deploying staff across concessions, front gates, and floor roles to efficiently manage unexpected operational rushes.
  • Directed guests to assigned seats, facilitating smooth event entry and enhancing overall attendee experience.
  • Supported crowd management efforts to facilitate seamless event operations.
  • Coordinated with vendors to ensure timely delivery of supplies for events.

Education

Marc Garneau Colligate Institute
Toronto, Canada

Skills

  • CPR certified (NationalCPRFoundation)
  • Event coordination
  • Venue management
  • Crowd management
  • Safety compliance
  • Safety protocols
  • Event documentation
  • Event evaluation
  • POS systems
  • Team leadership
  • Cross-functional teamwork
  • Time management
  • Conflict resolution
  • Customer support
  • Adaptability skills
  • Event evaluation

Certification

CPR Certification

Languages

English

Timeline

Volunteer Coordinator

Abundance In Christ Church
04.2025 - Current

Head Event Usher / Operations Lead

Unite Five Events Ushering Team
03.2025 - Current

Marc Garneau Colligate Institute
Butungi Treasure