Buthina Mohamed
Lethbridge,Alberta
Summary
Adept at multitasking and exceptional customer service, I leveraged these skills at Blowers & Grafton to enhance dining experiences through efficient service and teamwork. My background includes cash handling and guest engagement, consistently meeting employer expectations. My professional demeanor and strong work ethic have contributed significantly to my success in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server
Blowers & Grafton
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Temporary Retail Sales Associate
Garage Clothing Store
11.2023 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Customer Care
Canadian Tire
10.2021 - 07.2023
- Provided exceptional customer care, addressing concerns or complaints promptly and professionally.
- Help customers find products.
- Cashier, cashing out tills
- Stock shelves with products from the warehouse
Drive-Thru Cashier
MacDonalds
04.2021 - 10.2021
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Columbia Assisted Living
Age Care
03.2020 - 08.2020
- Conducted regular facility inspections to maintain a clean, safe, and welcoming environment for residents and their families.
- Completed sanitation according to company policy and procedures
- Assisted with delivering food and drinks to the residence
- Clean and cleared tables
- Washed and put away dishes
- Cleaned dining hall by washing floors, vacuuming and sweeping
Education
Bachelor of Arts - Political Science
University of Lethbridge
Lethbridge, AB06.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Time management
- Teamwork
Languages
English
Timeline
Temporary Retail Sales Associate
Garage Clothing Store
11.2023 - 01.2024
Server
Blowers & Grafton
05.2023 - Current
Customer Care
Canadian Tire
10.2021 - 07.2023
Drive-Thru Cashier
MacDonalds
04.2021 - 10.2021
Columbia Assisted Living
Age Care
03.2020 - 08.2020
Bachelor of Arts - Political Science
University of Lethbridge
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