Bushara Abdulbhai Desai
Windsor,Canada
Summary
Detail-oriented and adaptable professional with over 7 years of progressive experience in administration, customer support, and accounting across diverse sectors. Migrated to Canada as an international student and completed studies in Business Administration and Digital Marketing to broaden industry knowledge and gain global exposure. Adept at streamlining office operations, enhancing customer satisfaction, and supporting financial processes accurately and professionally. Seeking to leverage this combined experience and education in a dynamic organisation where I can contribute meaningfully and grow within a results-driven environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administration & Customer Support
Joseph’s Farm Market
05.2023 - Current
- Maintain customer accounts and accurate records of inventory, orders, and invoices. Assist in scheduling staff shifts and updating daily operational calendars. Order office supplies and support in-store operations with administrative needs.
- Coordinate with suppliers for orders, delivery confirmations, and pricing issues. Generate daily/weekly sales and inventory reports for management.
- Respond to product inquiries, resolve complaints, and ensure customer satisfaction. Process in-store refunds and exchanges.
- Worked effectively in fast-paced environments. effectively handles POS.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
Manager – Accounting & Taxation
M/s Goyal Rathi & Associate
02.2020 - 10.2022
- Registered 50+ new businesses under GST across industries (textile, construction, and port services), ensuring 100% compliance with regulatory requirements.
- Prepared and filed GST returns (GSTR-1, GSTR-3B, GSTR-9 & 9C) for 250+ clients, reconciled accounts/statements, and reduced filing errors by 15% through accurate reporting.
- Processed 10+ GST refund appeals, drafted professional representations, and secured successful claim settlements for clients.
- Managed vendor invoices, claimed tax credits, tracked payments, followed up on receivables, and filed TDS returns, contributing to smooth audits and timely compliance.
- Conducted audits and prepared detailed reports; created presentations, articles, and flyers to improve client awareness and increase the firm’s outreach by 30%.
Assistant Administrator
Sia Corporate Venture Pvt. Ltd.
05.2017 - 01.2020
- Preparing, examining, and analyzing Accounting and Financial records. Asking for details as and when required.
- Finalizing the Books of Accounts and assisting in the preparation of audit reports.
- Ensuring accuracy and compliance with established accounting standards and procedures.
- Communicated with clients regarding queries and status updates.
Jr. Accounting Clerk
SM Plumbing & Power Tools
10.2016 - 04.2017
- Entering transactions such as sales, purchases, inventories, banking and cash transactions, expenditures, and other entries into the accounting system.
- Supported senior accountants in preparing for financial statement reviews by reconciling accounts and gathering relevant documentation, resulting in more efficient review processes.
Internship
Faruk Memon & Co.
09.2013 - 09.2016
- Assisting the Chartered Accountant in recording and maintaining financial accounts and statements. Ensuring accuracy and compliance with established accounting standards and procedures.
- Assisting in auditing the Books of Accounts and financial statements of different clients and companies. Assisting with the proceedings and legal procedures against clients and companies.
- Become familiar with journal entries, expense tracking, and general ledger maintenance.
Education
Post Graduate Certificate - Digital Marketing & Administration
Conestoga College
Kitchener, ON04.2024
Post Graduate Certificate - Business Administration
Algoma University
Sault Ste. Marie, ON08.2023
Inter (IPCC)- Chartered Accountant - Taxation And Accounting
The Institute of Chartered Accountants of India
Delhi, India05.2015
Bachelor of Commerce -
Veer Narmad South Gujarat University
Gujarat, India05.2014
Skills
Tools: MS Office Suite, Google Suite, Electronic Calendar, Accounting Software, and Meeting Software
- Teamwork and collaboration
- Problem-solving
- Customer service
- Friendly, positive attitude
- Multitasking
- Excellent communication
- Critical thinking
- Active listening
- Decision-making
Certification
- Accounting Practice & Taxation Law Sept 2020
- Advanced Information Technology Training Oct 2016
- General Management and Skill Course Sept 2014
- Information Technology Training Apr 2012
- Orientation Program Mar 2012
Timeline
Administration & Customer Support
Joseph’s Farm Market
05.2023 - Current
Manager – Accounting & Taxation
M/s Goyal Rathi & Associate
02.2020 - 10.2022
Assistant Administrator
Sia Corporate Venture Pvt. Ltd.
05.2017 - 01.2020
Jr. Accounting Clerk
SM Plumbing & Power Tools
10.2016 - 04.2017
Internship
Faruk Memon & Co.
09.2013 - 09.2016
Post Graduate Certificate - Digital Marketing & Administration
Conestoga College
Post Graduate Certificate - Business Administration
Algoma University
Inter (IPCC)- Chartered Accountant - Taxation And Accounting
The Institute of Chartered Accountants of India
Bachelor of Commerce -
Veer Narmad South Gujarat University
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