Buse Celebi
North York,Canada
Summary
Friendly and driven, with a double major in Criminology and Sociology and a strong understanding of people and what motivates them. I am great at connecting with customers, communicating clearly, and making sure they have a positive experience from start to finish.
Overview
11
11
years of professional experience
Work History
Supervisor
Aburi Restaurants- TORA YORKDALE
01.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Customer Service Receptionist
Sisley Honda
05.2021 - 09.2021
- Updated client records regularly, ensuring accurate contact information was readily available for future communications or followups.
- Processed payments accurately, balancing cash drawer at the end of each shift for proper accounting practices.
- Maintained a clean and welcoming reception area to create a positive first impression for visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues effectively.
Barista
Starbucks Reserve
01.2021 - 05.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Cashier
Costco
01.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Babysitter
01.2014 - 05.2019
- Arranged activities and day trips to give amusement and exercise to kids
- Took complete responsibility of children in the absence of parents
- Bathed and dressed infants and toddlers
- Changed diapers and provided toilet training
- Provided a welcoming, child-friendly environment, which encouraged social and emotional development
Head Server
Paramount Fine Foods
01.2017 - 01.2019
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Flyer Distributor
01.2015 - 01.2016
- Distributed promotional flyers and marketing materials to targeted areas, increasing brand awareness
- Prepared and organized flyers for efficient distribution, ensuring accuracy and completeness
- Engaged with the public in a friendly and approachable manner, effectively communicating key messages
- Monitored distribution progress, providing feedback on successful strategies
- Adhered to distribution guidelines and schedules, ensuring timely and efficient delivery
- Collaborated with team members and supervisors to coordinate distribution efforts
- Maintained distribution equipment and materials in good condition
Education
Bachelor of Arts - Criminology, Sociology Double Major
Ryerson University
01-2024
undefined
CALC Institute
01.2017
Skills
- Highly motivated, detail-oriented, and friendly individual with a proven track record in delivering exceptional customer service, ensuring customer satisfaction and loyalty
- Fluent in English and Turkish, facilitating effective communication with a wide range of customers, and enhancing the overall customer experience
- Thrive in fast-paced environments, demonstrating the ability to adapt to various situations and effectively prioritize multiple work assignments simultaneously
- Known for maintaining honesty and integrity, fostering trust and confidence among team members and customers, and promoting optimal business relationships
- Excel in engaging with diverse demographics, recognizing and respecting individual needs and cultural nuances to deliver personalized customer experiences
Languages
English
Full Professional
Turkish
Native or Bilingual
Dean's List
Earned a GPA exceeding 3.65 every semester (2020-2024).
Timeline
Supervisor
Aburi Restaurants- TORA YORKDALE
01.2022 - Current
Customer Service Receptionist
Sisley Honda
05.2021 - 09.2021
Barista
Starbucks Reserve
01.2021 - 05.2021
Cashier
Costco
01.2020 - 01.2021
Head Server
Paramount Fine Foods
01.2017 - 01.2019
Flyer Distributor
01.2015 - 01.2016
Babysitter
01.2014 - 05.2019
undefined
CALC Institute
Bachelor of Arts - Criminology, Sociology Double Major
Ryerson University
Similar Profiles
Takashi YanagawaTakashi Yanagawa
Head Chef, Manager at Aburi Group, (Minami, Miku, Aburi Central Kitchen)Head Chef, Manager at Aburi Group, (Minami, Miku, Aburi Central Kitchen)
Kaya BunneyKaya Bunney
Server-Restaurant at Izakaya ToraServer-Restaurant at Izakaya Tora
Seongwon LimSeongwon Lim
Front of House Server at Tora RestaurantFront of House Server at Tora Restaurant
ROSE VERLIN SUGANOBROSE VERLIN SUGANOB
PERSONAL SUPPORT WORKER at ST. ELIZABETH HEALTH CAREPERSONAL SUPPORT WORKER at ST. ELIZABETH HEALTH CARE
Jamaica Dela CruzJamaica Dela Cruz
Cashier at McDonaldCashier at McDonald