BURHANUDDIN PETIWALA
Brampton,ON
Summary
Experienced and versatile developer with expertise in web and app development, software development, and e-commerce management. Proficient in various programming languages, including Python, Java, C#, and PHP, and skilled in utilizing frameworks such as Django, Flask, and WordPress. Strong knowledge of databases, including SQL, MySQL, MongoDB, and PostgreSQL. Collaborative team player committed to delivering high-quality work and continuously improving skills. E-commerce manager with experience in customer service, portfolio management, pricing, shipping, and marketing. Award-winning academic with a passion for web development.
Overview
2
2
years of professional experience
Work History
Developer
HPU Rehab
08.2021 - Current
- Work closely with development team to build and maintain company's website
- Develop and code in Python to ensure optimal website performance
- Utilize WooCommerce Rest API to integrate custom-built apps using Python, Django, and Flask
- Monitor server issues, identify and fix bugs, and manage web security to ensure website's optimal performance
- Create work procedures and software/apps for company, resulting in streamlining of various business procedures
- Collaborate with cross-functional teams to identify pain points and develop effective solutions that improve business operations
Customer Service Associate
HPU Rehab
08.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Manage the portfolio for various ecommerce stores, including Amazon, BestBuy, Walmart, TSC, Hudson's Bay, and others.
- Work closely with the accounting team to set margins and prices over the company's website and other ecommerce stores.
- Make plans for shipping orders, processing returns, and recording backorders to organize the order flow and minimize late shipments.
- Plan marketing campaigns, promotions, and offers during holiday seasons and peak times to target more sales.
Freelancer
Freelancer
09.2022 - Current
- Design and develop websites using WordPress WooCommerce and OpenCart
- Utilize plugins to add various functionalities to websites
- Customize PHP code to change templates and server-side files as per client's requirements
- Program WooCommerce using its API to run Python-based scripts and host on Heroku
- Use Excel to make changes to product attributes efficiently
- Ensure timely completion of projects and meet client's expectations
Education
Diploma - computer programming
- Secured first place in website building academic competition
- Awarded Student of the Term for three terms: W2021, S2021, S2022
Skills
- Active Listening
- Planning and Coordination
- Analytical and Critical Thinking
- Flexible and Adaptable
- Decision-Making
- Organization and Time Management
- Teamwork and Collaboration
- Dependable and Responsible
- Critical Thinking
- Excellent Communication
- Quality Assurance Controls
- Skilled in Using Python
Timeline
Freelancer - Freelancer
09.2022 - Current
Customer Service Associate - HPU Rehab
08.2021 - Current
Developer - HPU Rehab
08.2021 - Current
Lambton College of Applied Arts And Technology - Diploma, computer programming
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