BURHAN SHAHID
London,ON
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Shelbys Legendary Shawarma
London, Ontario
10.2021 - Current
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Designed sales and service strategies to improve revenue and retention.
Owner
The Fig Tree
Lahore, Pakistan
02.2017 - 03.2020
- Maintained relationships with existing clients by providing superior customer service.
- Analyzed market trends to identify new business opportunities.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with applicable laws and regulations related to business operations.
- Reviewed legal documents related to business operations.
- Developed strategic plans to increase profitability and efficiency.
Education
Associate's Degree -
Fanshawe College
London, ON09-2022
Bachelor - Hotel Management
Pakistan Institute of Tourism And Hotel Management
Lahore03-2020
High School Diploma -
National Grammer School
Lahore09-2017
Skills
- Financial management
- Vendor management
- Regulatory compliance
- Customer relationship management
- Sales strategy development
- Market analysis
Certification
- Food Handler Certification
- Smart Serve
Accomplishments
- Best Manager Award (2x)| awarded by Shelby's Franchise
Languages
English
Full Professional
Urdu
Native/ Bilingual
Hindi
Native/ Bilingual
Arabic
Limited
References
References available upon request.
Timeline
General Manager
Shelbys Legendary Shawarma
10.2021 - Current
Owner
The Fig Tree
02.2017 - 03.2020
Associate's Degree -
Fanshawe College
Bachelor - Hotel Management
Pakistan Institute of Tourism And Hotel Management
High School Diploma -
National Grammer School
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