Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Burhaan Faisal

Cambridge,ON

Summary

.To obtain a full time management position to build a team and continue to further grow my strong management, team building and communication skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Finance Manager

NOS Motors
Woodstock, Ontario
10.2022 - Current
  • Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
  • Developed strategies to increase auto finance sales volume while maintaining profit margins.
  • Reviewed contracts for accuracy prior to signing by customers.
  • Provided guidance and advice on the best financing options available for customers.
  • Maintained accurate records of all transactions related to auto finance services.
  • Monitored current market rates for competitive pricing of loans offered.
  • Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
  • Created weekly reports detailing sales performance metrics such as closing rates and average sale prices.
  • Collaborated with sales staff in order to maximize opportunities for profitable deals.
  • Assisted in developing customer financing options.
  • Prepared sales contracts and other necessary paperwork for vehicle purchases.

Owner/Business Manager

BuyfromBur
Ontario, ON
03.2021 - Current
  • Managed daily operations of business, including hiring and training staff.
  • Identified new opportunities for growth, expansion, and diversification.
  • Developed strategic plans to increase profitability and efficiency.
  • Created marketing campaigns to attract new customer
  • Implemented quality assurance processes to ensure product excellence.
  • Conducted training sessions for new sales staff members to ensure they had the necessary skills to succeed in their roles.
  • Monitored performance of sales team members against set targets, providing feedback as needed.
  • Conducted weekly meetings with the sales team to discuss progress and identify areas for improvement.

Senior Sales Lead

Best Buy
Kitchener, ON
05.2019 - 01.2021
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Solved and quickly met customers' needs to maintain high satisfaction ratings.
  • Recruited and trained new sales professionals to quickly build up high-performing team assets.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Developed strategies to increase store profitability by analyzing monthly sales reports and identifying areas for improvement.
  • Trained new employees on store operations, customer service protocols, merchandise displays and use of point-of-sale systems.
  • Monitored employee performance and provided feedback to motivate team members to reach their goals.
  • Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.

Sales Associate

Factory Direct
Cambridge, ON
03.2019 - 03.2020
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.

Office Assistant

Golden Triangle Taxi
Cambridge, ON
01.2018 - 02.2020
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Routed agreements, contracts and invoices through signature process.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.

Skills

  • Leadership
  • Teambuilding
  • CRM use
  • Communication
  • Multitasking
  • Closing Sales

Certification

  • OMVIC Certified
  • Highschool Diploma

Timeline

Finance Manager

NOS Motors
10.2022 - Current

Owner/Business Manager

BuyfromBur
03.2021 - Current

Senior Sales Lead

Best Buy
05.2019 - 01.2021

Sales Associate

Factory Direct
03.2019 - 03.2020

Office Assistant

Golden Triangle Taxi
01.2018 - 02.2020

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Burhaan Faisal