Burhaan Faisal
Cambridge,ON
Summary
.To obtain a full time management position to build a team and continue to further grow my strong management, team building and communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Finance Manager
NOS Motors
Woodstock, Ontario
10.2022 - Current
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Developed strategies to increase auto finance sales volume while maintaining profit margins.
- Reviewed contracts for accuracy prior to signing by customers.
- Provided guidance and advice on the best financing options available for customers.
- Maintained accurate records of all transactions related to auto finance services.
- Monitored current market rates for competitive pricing of loans offered.
- Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
- Created weekly reports detailing sales performance metrics such as closing rates and average sale prices.
- Collaborated with sales staff in order to maximize opportunities for profitable deals.
- Assisted in developing customer financing options.
- Prepared sales contracts and other necessary paperwork for vehicle purchases.
Owner/Business Manager
BuyfromBur
Ontario, ON
03.2021 - Current
- Managed daily operations of business, including hiring and training staff.
- Identified new opportunities for growth, expansion, and diversification.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customer
- Implemented quality assurance processes to ensure product excellence.
- Conducted training sessions for new sales staff members to ensure they had the necessary skills to succeed in their roles.
- Monitored performance of sales team members against set targets, providing feedback as needed.
- Conducted weekly meetings with the sales team to discuss progress and identify areas for improvement.
Senior Sales Lead
Best Buy
Kitchener, ON
05.2019 - 01.2021
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
- Solved and quickly met customers' needs to maintain high satisfaction ratings.
- Recruited and trained new sales professionals to quickly build up high-performing team assets.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Developed strategies to increase store profitability by analyzing monthly sales reports and identifying areas for improvement.
- Trained new employees on store operations, customer service protocols, merchandise displays and use of point-of-sale systems.
- Monitored employee performance and provided feedback to motivate team members to reach their goals.
- Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
Sales Associate
Factory Direct
Cambridge, ON
03.2019 - 03.2020
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
Office Assistant
Golden Triangle Taxi
Cambridge, ON
01.2018 - 02.2020
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
- Routed agreements, contracts and invoices through signature process.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
Skills
- Leadership
- Teambuilding
- CRM use
- Communication
- Multitasking
- Closing Sales
Certification
- OMVIC Certified
- Highschool Diploma
Timeline
Finance Manager
NOS Motors
10.2022 - Current
Owner/Business Manager
BuyfromBur
03.2021 - Current
Senior Sales Lead
Best Buy
05.2019 - 01.2021
Sales Associate
Factory Direct
03.2019 - 03.2020
Office Assistant
Golden Triangle Taxi
01.2018 - 02.2020