Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Burgandy Reeves

Burgandy Reeves

Rocky Mountain House,AB

Summary

Proactive professional with a strong ability to adapt to new challenges. Demonstrated problem-solving skills and a history of building effective relationships with clients and colleagues. Committed to team success and delivering positive outcomes. Organized and motivated, with a focus on utilizing time management and organizational skills in various environments.

Overview

14
14
years of professional experience

Work History

Babysitter

Personal
Rocky Mountain House, Alberta
05.2021 - 10.2023
  • Prepared nutritious meals and snacks tailored to children's dietary needs.
  • Maintained open communication with parents, ensuring alignment on children's well-being.
  • Implemented structured daily routines for stability and consistency.
  • Assisted with homework, fostering academic growth and comprehension.
  • Developed trustful relationships with children, encouraging cooperation.
  • Managed conflicts among children by teaching effective problem-solving skills.
  • Ensured a safe play environment through vigilant supervision and care.
  • Updated comprehensive records detailing daily observations and care activities.

Waitress & Bartender

Secrets
Rocky Mountain House, Alberta
03.2017 - 11.2019
  • Prepared and served various cocktails and beverages with efficiency.
  • Maintained cleanliness and organization of bar area throughout shifts.
  • Assisted customers with drink selections based on individual preferences.
  • Greeted guests, delivering exceptional customer service consistently.
  • Resolved customer complaints professionally to enhance satisfaction.
  • Monitored guests' alcohol consumption to ensure responsible service.
  • Checked identification for proof of age before serving alcoholic beverages.
  • Recommended food and drink pairings based on preferences and promotions.

Waitress

Mr. Schnapps
Calgary, Alberta
09.2012 - 11.2014
  • Accurately processed orders and communicated details to kitchen staff.
  • Promptly addressed customer complaints to ensure excellent service.
  • Monitored guest satisfaction throughout meal service by checking in regularly.
  • Handled payments with precision, managing change and printing receipts.
  • Organized take-out orders based on customer specifications for efficiency.
  • Prepared dining areas with clean tableware and napkins for incoming guests.
  • Served alcoholic beverages in compliance with state regulations.
  • Adhered to health codes related to food preparation and storage.

Line Cook

Boston Pizza
Drayton Valley, Alberta
04.2010 - 09.2012
  • Prepared and cooked menu items following standard recipes and presentation guidelines.
  • Collaborated with team members to coordinate food preparation and service timing.
  • Operated kitchen equipment, including ovens, grills, and fryers, safely and efficiently.
  • Ensured proper food storage practices to maintain quality and prevent spoilage.
  • Communicated effectively with servers to fulfill customer orders accurately and promptly.
  • Followed proper food handling methods and maintained correct temperature of food products.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Performed workstation prep prior to shift start.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Adhered to sanitation policies at all times when handling food products.

Education

GED -

Rocky Learning Centre
Rocky Mountain House, AB
08-2019

Some College (No Degree) - Esthetics

MC College
Red Deer, AB
03-2021

Skills

  • Customer service
  • Order accuracy
  • Food safety knowledge
  • Cleaning and organization
  • Quality assurance and control
  • Plating techniques
  • Effective prioritization
  • Kitchen station setup
  • Server communication
  • Ingredients measuring
  • Allergen awareness
  • Problem-solving
  • Time management
  • Complex Problem solving
  • Excellent judgment
  • Hospitality service expertise
  • Safe serving practices
  • Effective communication
  • Attention to detail
  • Professional appearance
  • Marketing and sales experience
  • Classic cocktails
  • Order management
  • Engaging personality
  • Anticipating guest needs
  • Health codes compliance
  • Clear and effective communication
  • Memory retention
  • Suggestive selling
  • Courteous
  • Service-oriented mindset
  • Highly reliable
  • Alcohol awareness
  • Basic accounting
  • Team player attitude
  • Patience, empathy and tolerance
  • Follows directions
  • Dependability
  • Responsible decision-making
  • Infant, toddler, and teenager care experience
  • Housekeeping
  • Critical thinking
  • Child monitoring
  • Diaper changing proficiency
  • Professionalism and discretion
  • Active listening
  • Educational activities planning
  • Child safety procedures
  • Adaptability and resilience
  • Emotional intelligence

Accomplishments

  • Who moved my cheese (Rocky Mountain House Course)
  • Workplace Essential Skills
  • Alcohol and Drug Awareness- Workplace Training
  • Responsible Gaming
  • Proserve
  • Parenting after separation
  • Parenting after separation in high conflict
  • Foip (Focus on individual privacy -Course)

Timeline

Babysitter

Personal
05.2021 - 10.2023

Waitress & Bartender

Secrets
03.2017 - 11.2019

Waitress

Mr. Schnapps
09.2012 - 11.2014

Line Cook

Boston Pizza
04.2010 - 09.2012

GED -

Rocky Learning Centre

Some College (No Degree) - Esthetics

MC College

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Burgandy Reeves