Burak Ozyurt
Burnaby,BC
Summary
Customer-focused and dependable professional with 8+ years of experience in financial transactions, customer service, and retail leadership. Skilled in high-volume cash handling, client relations, and compliance procedures. Proven ability to maintain accuracy and deliver service excellence. Currently completing the Canadian Securities Course (CSC) to advance in the banking industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Body Energy Club
09.2020 - Current
- Processing high-volume cash and electronic transactions; balance tills and complete end-of-day reports
- Training and supervising 10+ staff, ensuring compliance with store policies and fraud prevention
- Preparing regular financial and operational reports for management
- Resolving escalated client concerns to ensure consistent customer satisfaction
- Managing inventory budgets and assist with vendor coordination
Key Holder
Megabite Pizza
08.2019 - 03.2020
- Processed transactions and supported accurate cash reconciliation
- Handled POS operations and performed opening/closing procedures
- Assisted in inventory and order receiving
Finance Intern
OMSAN Inc. Headquarters
06.2017 - 08.2017
- Maintained financial data and confidential records
- Updated financial records and entering data into accounting systems
- Assisted in organizing client files and documents
Education
Associate of Arts -
La Salle College
Vancouver, BC06-2024
Diploma - Sales & Marketing
ILAC International College
Vancouver, BC10-2022
Diploma - Service Essentials For Business
ILAC International College
Vancouver, BC10-2020
Bachelor's Degree - International Trade and Finance
Kadir Has University
Istanbul01-2019
Skills
- Team Leadership & Training
- Financial Transaction Processing
- Customer Relationship Management
- Sales & Cross-selling Techniques
- Compliance & Confidentiality
- Financial Data Entry
- Microsoft Office Programs (Excel, Word, PowerPoint)
Additional Information
- Driving: , Class B driving license
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Certification
Canadian Securities Course (CSC) In Progress
Timeline
Supervisor
Body Energy Club
09.2020 - Current
Key Holder
Megabite Pizza
08.2019 - 03.2020
Finance Intern
OMSAN Inc. Headquarters
06.2017 - 08.2017
Associate of Arts -
La Salle College
Diploma - Sales & Marketing
ILAC International College
Diploma - Service Essentials For Business
ILAC International College
Bachelor's Degree - International Trade and Finance
Kadir Has University
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