Burak Erme

- I started as a Sales Specialist, later promoted to seasonal asisstant manager in April 2023
- To help my teammates improve themselves, I provided training on sales methods,customer colors and sales strategies
- Enhanced proficiency in retail math,aiding in stock control and store layout improvements
- Maintained team harmony and ensured in-store organization
- Provided comprehensive training to new teammates, facilitaing their adaptation to the role and understanding job requirements

- We Conducted market research and competitive analysis to identify trends,opportunities,and threats ( Swot ) resulting in the launch of a new plan that can meet customer needs
-We needed to understand the market conditions due to the effects of corona. Informative activities were carried out on some issues that we saw that the sales and marketing team were lacking. Keyword research was conducted to identify high volume keywords to target,negative keywords to avoid,and analysis of competitors keyword ranking
- Managed and optimized campaigns that resulted in a 7% increase in click through rates
- At the end of the season, we monitored and reported the key performance indicators and provided information and suggestions to senior management and stakeholders

We supported our clients, whose business order was disrupted due to the effects of the coronavirus period,on the following issues:

-As a first step, we investigated what it would take for sports fans to participate in gyms again by relaxing the rules. Market validation research was conducted through the method of a face-to-face survey of 200 participants
- We knew the organization was the industry leader. Thats why we focus on develop communication strategies to increase awareness and behavior
-We generated ideas to integrate customer insights and customer requests during this sensitive period. Established a dialogue with sports fans by partnering with regional stakeholders to increase the reliability of the company.
- We produced new solutions as a result of the feedback received from customers.As the best example of this: Joint traiing barriers have been removed and customer need are met with new virtual service programs,including device simulation,training platforms and remote support via the avtive app

-Our customer, who has been in the market locally for a long time, was assisted with business plans,purchasing,branding and marketing , thus doubling monthly sales in 11 months

-The number of followers on social media increased by %250 on average
-A personalized and targeted e-mail campaign was created for Fil Pizza and used to find new customers and increase brand awarness. The logo and identity work done for our client was icluded in all stores and e-mails.