Bundarika Phamarapa
Burnaby,BC
Summary
Dynamic logistics professional with a proven track record at Canada Wire & Metal Inc., excelling in freight negotiation and process improvement. Adept at enhancing operational efficiency and fostering collaboration, I consistently secure timely deliveries while maintaining regulatory compliance. My strong communication skills and attention to detail drive successful outcomes in fast-paced environments. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
14
14
years of professional experience
Work History
Assistant Logistic Coordinator
Canada Wire & Metal Inc.
Vancouver, Canada
06.2024 - Current
- Streamlined logistics operations focused on U.S. imports and materials management.
- Enhanced transportation logistics by coordinating with carriers to reduce costs.
- Monitored freight shipments, securing timely deliveries while negotiating competitive rates.
- Tracked import and domestic freight to maintain consistent on-time delivery metrics.
- Collaborated with mills to synchronize shipment schedules for efficient arrivals.
- Acted as primary contact for freight forwarders, shippers, warehouses, truckers, and steamship lines.
- Directed daily import/export functions, managing ocean freight and forwarder interactions.
- Implemented process improvements to enhance team collaboration and productivity.
- Implemented process improvements to boost team collaboration and productivity.
Customer Service Representative
Gillespie-Munro Inc.
Vancouver, Canada
11.2023 - 03.2024
- Coordinated payment processing for freight and other charges on behalf of Domtar Paper Co LLC.
- Reviewed carrier documentation, ensuring alignment with transportation management system records.
- Identified reference numbers from invoices to the transportation management system, verifying rates and contract details.
- Liaised with clients and carriers to address all accounts payable inquiries and discrepancies.
International Coordinator
WSN Technology Ltd.
Bangkok, Thailand
05.2019 - 06.2019
- Directed quality inspection processes to guarantee optimal functionality of websites and applications.
- Coordinated collaboration between overseas developers and local teams for efficient project execution.
- Established project milestones while monitoring progress to ensure consistent deadline adherence.
Event Coordinator
Ananda Development PCL
Bangkok, Thailand
05.2018 - 05.2019
- Organized the international summit called 'SingularityU Thailand Summit' which had over 800 attendees with event-planning team.
- Processed purchasing and procurement by using SAP and Ariba software, coordinated payments to event vendors, as well as the guest list and ticket sales for the whole event.
- Planned, managed, and coordinated all event-related activities in cooperation with event organizers, suppliers, sponsors, customers, and other business departments.
Customer Advisor
The Concrete Products and Aggregate Ltd.
Bangkok, Thailand
01.2012 - 06.2016
- Responded to inquiries, by phone and email, from clients. Communicated professionally with clients, answering questions accurately and referring them to appropriate services.
- Handled a customer complaint by listening to the consumer to gather facts, identifying the root cause, and reaching a suitable solution.
- Made in person sales calls to customers identifying new projects opportunities and furthers.
- Identified a customer's needs, pitching relevant products or services, and ensuring they have a positive experience from start to finish.
- Built solid relationships with key existing and potential customers and managed customer profiling and targeting action plans.
Government Relations Officer
Thaioil PCL
Bangkok, Thailand
06.2011 - 12.2011
- Delivered exceptional administrative support to government affairs team for oil refinery operations.
- Ensured corporate compliance with government regulations through diligent reporting and documentation.
- Created and submitted regular reports to government authorities, facilitating transparency and accountability.
- Conveyed regulatory and judicial updates to internal stakeholders via memos, letters, and emails.
Education
Diploma in Global Trade and Transportation Management -
British Columbia Institute of Technology
Burnaby, BC05.2023
Bachelor of Political Science - Major in Sociology and Anthropology
Chulalongkorn University
Bangkok, Thailand01.2011
Skills
- Logistics and supply chain management
- Freight negotiation and contract management
- Process improvement and workflow optimization
- Invoice verification and recordkeeping
- Transportation management and operations oversight
- Customer service and client coordination
- Regulatory compliance and risk management
- Time management and deadline adherence
- Effective communication and collaboration
- Problem solving and conflict resolution
- Attention to detail and accuracy
- Team collaboration and stakeholder engagement
- Schedule coordination and resource allocation
- Data retrieval systems and database management
- Information collection and reporting strategies
- Writing requirements and documentation skills
- Verbal and written communication proficiency
- Negotiation skills and budget management
Timeline
Assistant Logistic Coordinator
Canada Wire & Metal Inc.
06.2024 - Current
Customer Service Representative
Gillespie-Munro Inc.
11.2023 - 03.2024
International Coordinator
WSN Technology Ltd.
05.2019 - 06.2019
Event Coordinator
Ananda Development PCL
05.2018 - 05.2019
Customer Advisor
The Concrete Products and Aggregate Ltd.
01.2012 - 06.2016
Government Relations Officer
Thaioil PCL
06.2011 - 12.2011
Diploma in Global Trade and Transportation Management -
British Columbia Institute of Technology
Bachelor of Political Science - Major in Sociology and Anthropology
Chulalongkorn University