Hi, I’m
Bulgan Damdindorj
Vancouver,BC
Summary
Offering strong analytical skills and passion for business operations, coupled with desire to learn and grow in dynamic environment. Brings understanding of data analysis techniques and proficiency in using tools like Excel and SQL. Ready to use and develop analytical and story-telling skills in Data Analyst or Data Scientist role. Contributed remotely as a freelancer to renowned communities like TELUS and Sigma during maternity leave, enhancing adaptability and ability to excel in diverse environments.
Overview
6
years of professional experience
Work History
Omni Capital NBFI LLC
Business Analyst
11.2024 - Current
Job overview
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Conducted market research studies to provide valuable insights for strategic planning initiatives.
- Enhanced user experience on company website by analyzing user feedback and implementing necessary adjustments.
- Enhanced customer loyalty with targeted analytics strategies, pinpointing areas for improvement in service delivery.
Omni Capital NBFI LLC
Marketing Manager
06.2024 - 11.2025
Job overview
- Conducted cost-benefit analyses for proposed marketing projects.
- Managed timelines and budgets for campaign execution, ensuring alignment with strategic objectives.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Trained junior marketing staff, elevating team capabilities and performance.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Implemented data-driven marketing strategies, utilizing analytics tools to track campaign success and refine tactics as needed.
- Managed social media accounts, engaging with followers and creating loyal brand community.
- Enhanced online presence, optimizing website content and improving user experience.
- Conducted market research to identify new opportunities and target markets.
Mandal Insurance JSC
Retail Coordinator
11.2019 - 04.2024
Job overview
- Cultivated strong vendor relationships to ensure timely delivery of products and support business objectives.
- Demonstrated excellent problem-solving skills by identifying potential issues before they escalated into larger problems, ensuring swift resolution with minimal impact on customer experience.
- Developed targeted marketing initiatives that increased brand awareness within the community.
- Recruited trained, and developed a highly-skilled team of retail associates focused on delivering exceptional customer service.
- Provided ongoing coaching and feedback for continuous employee development and performance improvement.
- Established open communication channels among team members, fostering a collaborative work environment that improved overall productivity.
- Analyzed sales data to identify trends for informed decision-making regarding product assortment adjustments.
- Boosted sales performance with effective merchandising strategies and visual displays.
- Collaborated with other departments within the organization to achieve company-wide goals.
- Educated new sales associates to contribute to company's positive culture.
- Evaluated data on sales levels and promotion effectiveness and reported on findings to help senior management make effective operational decisions.
Sigma Group | Sigma.AI Spain
General Transcriptionist
11.2023 - 03.2024
Job overview
- Expedited transcript delivery to clients by utilizing advanced stenography software and transcription tools.
- Assisted in training AI for accuracy and efficiency
- Ensured timely completion of transcription assignments, prioritizing urgent projects as needed.
TELUS International
Personal Internet Assessor
11.2022 - 07.2023
Job overview
- Enhanced user experience by conducting thorough website evaluations and providing detailed feedback.
- Assisted in developing more accurate algorithms by providing valuable input on search engine performance and user satisfaction.
- Evaluated user-generated content for authenticity and adherence to guidelines, maintaining a safe online environment for all users.
- Optimized search result relevancy by analyzing query intent and evaluating page content alignment.
- Improved local online content quality by assessing text, web pages, images, and videos for relevance and usefulness.
Mandal Insurance JSC
Sales Manager
06.2019 - 12.2019
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
University Canada WestVancouver, BC
MBA
03-2027
University of Finance And Economics
01.2019
Skills
- Data analysis
- Team collaboration
- Microsoft Office Suite
- Microsoft Excel mastery
- Quality assurance
- Pivot tables
- Business process mapping
- Operations management
- Data mining
- Problem-solving
- Campaign performance tracking
- Data visualization
Languages
English
Full Professional
Timeline
Business Analyst
Omni Capital NBFI LLC
11.2024 - Current
Marketing Manager
Omni Capital NBFI LLC
06.2024 - 11.2025
General Transcriptionist
Sigma Group | Sigma.AI Spain
11.2023 - 03.2024
Personal Internet Assessor
TELUS International
11.2022 - 07.2023
Retail Coordinator
Mandal Insurance JSC
11.2019 - 04.2024
Sales Manager
Mandal Insurance JSC
06.2019 - 12.2019
University Canada West
MBA
University of Finance And Economics
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