Bukola Adene
London, Ontario,Ontario (ON)
Summary
Organized administrative professional with a strong foundation in office support, customer service, and records management. Expertise in coordinating daily activities, managing confidential information, and maintaining accurate records. Strong communication and multitasking abilities contribute to efficient business operations and client satisfaction.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Administrative Assistant
Original Cakerie
London, Ontario
02.2026 - 08.2026
- Managed daily administrative activities, enhancing organization through efficient filing, documentation, data entry, and record keeping.
- Maintained accurate records of orders, payments, invoices, suppliers, and customer information, supporting effective business operations.
- Coordinated staff schedules, meetings, and daily operational activities.
- Supported management with reports, correspondence, and general office administration.
- Prepared invoices, receipts, quotations, and other business documents.
- Coordinated customer orders, delivery schedules, and special cake requests, ensuring timely fulfillment and customer satisfaction.
- Responded to customer inquiries through phone, email, and social media in a professional manner.
- Assisted with inventory tracking for baking supplies, packaging materials, and office supplies.
Administrative Executive
Neo Financial
London, Ontario
09.2025 - 01.2026
- Provided administrative support and ensured accuracy of customer and electronic records.
- Prepared and organized documents, forms, correspondence, and customer information.
- Responded professionally to customer inquiries by phone, email, and other communication channels.
- Coordinated follow-ups and ensured timely completion of administrative requests.
- Handled confidential information while maintaining accuracy and professionalism.
- Collaborated with team members to enhance efficiency of daily operations.
Administrative Executive / Business Development Manager
Walter Garment
Lagos
05.2022 - 01.2025
- Coordinated administrative and business development activities to enhance daily operations.
- Maintained strong client relationships to support customer retention and drive business growth.
- Managed client communication and follow-ups through phone and digital channels to ensure timely responses.
- Maintained customer and prospect information using Salesforce and other CRM systems.
- Prepared business documents, correspondence, reports, and customer records using Microsoft Office.
- Coordinated virtual meetings using Microsoft Teams and Zoom.
- Prioritized multiple administrative responsibilities while meeting organizational deadlines.
Customer Representative
Polaris Bank
Lagos
03.2020 - 04.2022
- Addressed customer inquiries on banking services, policies, and account procedures to ensure clarity and customer satisfaction.
- Guided customers through account documentation, forms, and personal information updates for accurate record maintenance.
- Resolved routine account concerns and escalated complex issues to enhance customer experience and service efficiency.
- Provided administrative and customer service support in a fast-paced banking environment.
- Maintained accurate and confidential customer records.
Education
Graduate Certificate - CRM & Sales Management
Fanshawe College
London, Ontario12-2025
Higher National Diploma - Microbiology
Rufus Giwa Polytechnic
Ondo State, Nigeria05-2018
Skills
- Administrative Support
- Office Coordination
- Records Management
- Data Entry
- Document Preparation
- Customer Service
- Client management
- Scheduling
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft Teams
- Zoom
- Records management
Certification
First Aid & CPR – Coast2Coast First Aid & Aquatics, January 2026, Worker Health and Safety Awareness – Ontario, February 2026
Timeline
Administrative Assistant
Original Cakerie
02.2026 - 08.2026
Administrative Executive
Neo Financial
09.2025 - 01.2026
Administrative Executive / Business Development Manager
Walter Garment
05.2022 - 01.2025
Customer Representative
Polaris Bank
03.2020 - 04.2022
Graduate Certificate - CRM & Sales Management
Fanshawe College
Higher National Diploma - Microbiology
Rufus Giwa Polytechnic