Hi, I’m
Bukky Tamara Omatie
Toronto,ON
Summary
Hardworking employee enthusiastic about learning Sales and Retailing field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
years of professional experience
Work History
African & Caribbean Store
Sales Representative
01.2024 - 06.2024
Job overview
- As a Public Relations Specialist, I closely monitored media coverage and industry trends to inform strategic decision-making
- I prepared and submitted detailed public relation reports to senior leadership and effectively assisted in managing PR issues when they arose
- My responsibilities also included providing excellent customer service to stakeholders by addressing inquiries from customers and other parties
- I was highly skilled in managing public relations issues, including amplifying brand awareness through social media channels, creating engaging content for social media accounts, and coordinating interviews, appearances, and other media opportunities for company representatives
- I am a highly motivated and results-oriented individual with exceptional communication and interpersonal skills
- I excel at managing multiple tasks and projects simultaneously, while also working collaboratively with cross-functional teams to achieve objectives
- Overall, my experience in public relations and my dedication to building strong relationships with stakeholders make me a valuable asset to any organization
- I am confident that my skills and qualifications would enable me to contribute to the success of your company as a Public Relations Specialist.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Zeus Vape Shop
Administrative Assistant
12.2023 - 06.2024
Job overview
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained inventory of store supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
41LUXE CONCEPTS
Assistant Store Manager
05.2022 - 11.2023
Job overview
- As a Sales Manager, I successfully boosted sales and customer loyalty through the implementation of effective incentive programs
- I identified and established partnership opportunities, which helped to establish and maintain favorable business connections
- In addition, I demonstrated my problem-solving skills by resolving various issues that impacted sales management and overall business operations
- I directed all operational aspects of the business, including distribution, customer service, human resources, administration, and sales, always with a focus on achieving the company's objectives
- One of my key strengths was my ability to follow up on industry trends and identify opportunities for collaboration with designers, influencers, and stylists
- This approach drove sales and raised brand awareness, further enhancing the company's reputation in the market
- My experience and skills as a Sales Manager demonstrate my ability to lead and manage a team, develop and implement successful strategies, and achieve business objectives
- I am confident that I can make a significant contribution to any organization looking to achieve sales growth and customer satisfaction.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
NATIONAL OPEN UNIVERSITY
Graduate Certificate from Political Science
01.2023
Skills
- Good communication
- Interpersonal skills
- Problem-solving
- Self-discipline
- Strategic Thinking
- Relationship Building
- Crisis Management
- Creativity
- Customer Service
- Product and service knowledge
Personal Information
Title: Sales Representative
References
References available upon request.
Languages
English
Full Professional
Timeline
Sales Representative
African & Caribbean Store
01.2024 - 06.2024
Administrative Assistant
Zeus Vape Shop
12.2023 - 06.2024
Assistant Store Manager
41LUXE CONCEPTS
05.2022 - 11.2023
NATIONAL OPEN UNIVERSITY
Graduate Certificate from Political Science
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