BUJINLKHAM MUNGUNTSETSEG
Vancouver,BC
Summary
Dedicated health insurance professional with six years of experience. Preparing a plan for investigation of claims, contacting doctors, and hospitals handling complaints, work on special projects such as AXA international health insurance. Skilled in assessing the claims based on the insurance policy, and managing the claim process, maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SENIOR CLAIM EXECUTIVE
BODI INSURANCE
03.2021 - 06.2024
- Managed a team of managers responsible for operations functions
- Doing financial reports, and monthly reports
- Maintain cooperation with valuable customers
- Contact with partners and providers
- Decide for claims based on the insurance policy
- Negotiating the best solution for the clients.
CLAIM TEAM MANAGER
BODI INSURANCE
07.2018 - 02.2021
- Insurance claims handling
- Plan strategies to improve claim processing efficiency
- Write official emails to a reinsurance company
- Managed daily productivity by planning time management and doing prioritized tasks.
SALES MANAGER
SKYTEL LLC
09.2014 - 02.2017
- Established relationships with key clients, while maintaining existing customer base
- Created and presented monthly reports to management on sales performance
- Resolved customer complaints regarding sales and service
- Focus on caring for new customers.
Education
BACHELOR - BUSINESS LAWYER
NATIONAL UNIVERSITY OF MONGOLIA
ULAANBAATAR, MONGOLIA06.2013
Skills
- Problem-solving
- Communication
- Data Analysis
- Customer Relations
- Problem Resolution
- Research and analysis
- Microsoft Office skills
- Excel
- PowerPoint
- Word
- Professional Writing skills
- A Good communicator with strong presenting of soft skills
- Motivating both team members and clients
Accomplishments
- Collaborated with team of 5 in the development of AXA health International to introduces in Mongolia.
- Supervised team of 8 staff members.
Certification
English language, GET SCHOOL OF ENGLISH, 02/2015
Analyticalskills
- Accessing cause-and-effect relationships
- Identifying fundamental issues with clients
- Reviewing claims decision
Personal Information
Title: CLAIM SPECIALIST
Languages
English
Limited Working
Timeline
SENIOR CLAIM EXECUTIVE
BODI INSURANCE
03.2021 - 06.2024
CLAIM TEAM MANAGER
BODI INSURANCE
07.2018 - 02.2021
SALES MANAGER
SKYTEL LLC
09.2014 - 02.2017
BACHELOR - BUSINESS LAWYER
NATIONAL UNIVERSITY OF MONGOLIA
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