Bryson Faulconer
Bakersfield
Summary
People Operations Manager with a proven track record at The Padre Hotel/Eat.Drink.Sleep specializing in recruitment strategies and labor law compliance. Excelled in HR leadership and payroll coordination, enhancing staff optimization and reducing turnover by 25%. Skilled in both interpersonal communication and HRIS management, ensuring streamlined operations from a Human Resources standpoint as well as Payroll resulting in increased employee satisfaction.
Overview
9
9
years of professional experience
Work History
People Operations Manager
Eat.Drink.Sleep
04.2025 - Current
- Lead workplace injuries while on property, as well as being available to guide and direct managers if off property. Hold quarterly meetings with managers to train and refresh employee injury protocol.
- Maintain Employee performance review schedules in conjunction with Hotel Operations Manager and Food and Beverage Operations Manager. Lead presentation and create an objective review of annual performance.
- Lead all terminations and guide Managers through properly documenting all reporting employee actions up until termination.
- Manage interviewing process for all departments, teaching managers selection process, interviewing tactics, and administer interview training to new managers or as needed.
- Suggest updates to policies and procedures including timekeeping systems, CA compliant wage hierarchies, training tracking, and retention.
- Assist HR Director in researching new programs, benefits, etc.
- Modernize and digitalize HR and Payroll systems, including timekeeping and applicant tracking procedures.
- Keep track of and analyze HR and Payroll Metrics (turnover rates, length of employment, retention, and cost of onboarding)
- Standardize all manager training regarding company policies, documentation, and company used platforms to increase knowledge of operations.
- Manage talent acquisition, staffing, and benefits of all departments.
- Improve manager and employee performance by identifying and clarifying problems, evaluating potential solutions with department managers, leading implementation, and coaching/counseling all managers and employees.
- Complete HR/Payroll projects by clarifying project objectives, setting milestone markers, conducting research, developing and executing outlined procedures for company use.
- Identify and drive process improvement efforts, leveraging HR and Payroll systems to automate and eliminate manual processes.
Human Resources Manager
The Padre Hotel
12.2022 - Current
- Designed recruitment strategies to entice qualified applicants.
- Identified, screened and interviewed potential employees.
- Created job postings, tracked applicants and maintained applicant database.
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Developed and implemented policies related to payroll processing procedures.
- Conducted audits to ensure accuracy of payroll data.
- Prepared monthly reports on payroll costs for management review.
- Handled employee discipline and termination to address policy infractions.
Assistant Manager
Hungry Hunter Steakhouse
03.2017 - 12.2022
- Maintained an up-to-date knowledge of all menu items, ingredients and preparation methods.
- Developed and implemented inventory control systems to reduce food costs while maintaining quality standards.
- Managed scheduling of staff in accordance with budget constraints and labor laws.
- Trained new hires in proper food handling techniques and safety regulations.
- Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels.
- Investigated customer complaints promptly and took corrective action as needed.
Education
BBA - Human Resources Management
California State University, Bakersfield
Bakersfield, CA12-2021
Skills
- Staffing optimization
- Labor law compliance
- Recordkeeping
- Unemployment claims management
- Labor Reporting and Budget Management
- Payroll management
- Semi-Monthly Payroll Processing (Multiple Properties)
- New Hire Processing
- Reviewing Timesheets
- Personnel information systems
- HRIS management
- HR guidance
Timeline
People Operations Manager
Eat.Drink.Sleep
04.2025 - Current
Human Resources Manager
The Padre Hotel
12.2022 - Current
Assistant Manager
Hungry Hunter Steakhouse
03.2017 - 12.2022
BBA - Human Resources Management
California State University, Bakersfield
References
References available upon request.
Education and Training
other
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