High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
Overview
3
3
years of professional experience
Work History
Business Development Coordinator
Mercedes Benz Country Hills
09.2022 - Current
Responsible for handling incoming web, phone, and chat leads.
Utilized consultative sales approach to understand customer needs and align them with suitable vehicle options, resulting in high customer satisfaction and repeat business opportunities.
Performed over 300 vehicle deliveries with detailed feature reviews.
Qualified prospects and single-handedly confirmed and scheduled over 300 in dealership sales appointments, providing exceptional customer service to ensure positive buying experience.
Contact existing clients to offer upgrades from current financed/leased vehicles.
Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Successfully facilitated sale of two vehicles through strategic client engagement, in-depth product knowledge, and effective negotiation skills.
Property & Casualty Insurance Advisor
Desjardins
12.2020 - 09.2022
Generated quotes and proposals for clients to match individual needs.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Responded to customer calls swiftly to resolve issues and answer questions.
Developed sales strategies to increase sales of insurance policies.
Provided comprehensive product knowledge and guidance to help clients on product selection.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Facilitated communication and collaboration between departments to help business function smoothly.