Brynn Steele
MISSION
Summary
Reliable and hardworking professional with experience in customer service, team leadership, childcare, and organization. Strong communication and multitasking skills developed through managing shifts in fast paced environments and providing long-term childcare support to families. Dependable, adaptable, and able to work effectively both independently and as part of a team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Hot Lunch Coordinator
Windebank Elementary
Mission
09.2023 - Current
- Managed orders, scheduling and communication with parents and vendors
- Assisted with distribution and ensured smooth operations
- Assisted in budgeting and resource allocation for school programs and initiatives.
Nanny
Self employed
Mission
07.2015 - Current
- Provided attentive care for children, ensuring safety and well-being.
- Adapted caregiving strategies to meet individual needs of each child.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Transported children to school, extracurricular activities, and appointments when needed.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
Manager
McDonald's
Mission
03.2012 - 09.2015
- Supervised daily operations to ensure efficient service and food quality.
- Trained team members on customer service standards and operational procedure.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Monitored cash handling processes to ensure accuracy and accountability in transactions.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
Education
Mission Secondary
Mission, British ColumbiaSkills
- Safety supervision
- Family communication
- Conflict resolution
- Problem solving
- Reliability and trustworthiness
Certification
- Serving It Right
References
References available upon request.
Timeline
Hot Lunch Coordinator
Windebank Elementary
09.2023 - Current
Nanny
Self employed
07.2015 - Current
Manager
McDonald's
03.2012 - 09.2015
Mission Secondary