Brynn Adrian
Victoria,BC
Summary
Personable and engaging with history of delivering excellent customer service in busy retail settings. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company growth. Goal-oriented, proactive and punctual. Works well within team settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
JJ Bean Coffee Roasters
Vancouver, BC
05.2023 - 08.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by listening to customer needs and addressing them appropriately.
- Prepared hot and cold coffee drinks according to customer specifications.
Camp Instructor
Pedalheads
Vancouver, BC
06.2019 - 09.2022
- Employed variety of teaching styles to respond to needs of diverse learners.
- Observed and evaluated student performance and development and provided appropriate feedback on work.
- Built positive and productive relationships with students and parents to further program objectives and overall success.
- Worked creatively with other staff to develop and carry out new themes and events for camp participants.
Cashier
Safeway
Vancouver, BC
05.2021 - 10.2021
- Greeted customers and responded to informational requests.
- Carried out all transactions on cash register, including cash, checks, card payments, and refunds or exchanges.
- Worked closely with front-end staff to assist customers.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Handled customer complaints and concerns promptly, appropriately escalating complex issues to direct supervisor for quick resolution.
Education
Bachelor of Science - Psychology
University of Victoria
Victoria, BC09.2022
High School Diploma -
Kitsilano Secondary School
Vancouver, BC06.2022
Skills
- Time Management
- Relationship Building
- Customer and Service-Oriented
- Collaboration and Teamwork
- Activity Planning and Coordination
- Reliable and Responsible
- Problem-Solving
- First Aid and CPR
Certification
- Certified Standard First Aid (2021)
- BC French Immersion Double Dogwood Diploma (2023)
Additional Information
Available upon request
Timeline
Barista
JJ Bean Coffee Roasters
05.2023 - 08.2024
Cashier
Safeway
05.2021 - 10.2021
Camp Instructor
Pedalheads
06.2019 - 09.2022
Bachelor of Science - Psychology
University of Victoria
High School Diploma -
Kitsilano Secondary School
- Certified Standard First Aid (2021)
- BC French Immersion Double Dogwood Diploma (2023)
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