Bryna Garcia
Daly City
Summary
Executed efficient espresso machine operations and promoted collaborative efforts to deliver exceptional customer service and increase sales outcomes.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Starbucks
Daly City, CA
01.2025 - 06.2026
- Supervised daily operations to ensure high-quality service and product consistency.
- Trained and mentored team members on beverage preparation and customer service standards.
- Implemented efficient workflow processes to enhance productivity during peak hours.
- Managed inventory levels, ensuring adequate stock of supplies while minimizing waste.
- Enforced health and safety standards, maintaining a clean and compliant work environment.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Barista
SFO Starbucks
San Francisco, CA
12.2023 - 12.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Sandwich Maker
Mr Pickles
Manteca, CA
07.2023 - 12.2023
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Greeted guests, promoted specials, and took orders.
- Developed mastery of menu offerings to recommend appropriate options based on customer preferences or dietary restrictions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
House Cleaner
Rise and Shine Cleaning
Manteca, CA
01.2023 - 07.2023
Childcare Assistant Teacher
Round Valley Indian Tribes Child Care
Covelo, CA
08.2021 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Campus Monitor
Round Valley High School
Covelo, CA
03.2020 - 06.2021
- Reduced incidents of bullying through proactive intervention and conflict resolution strategies.
- Assisted teachers with classroom management tasks when called upon during high-traffic times or challenging situations.
- Contributed to the reduction of property damage by promptly addressing vandalism or maintenance concerns on campus grounds.
- Monitored visitor access to the campus, ensuring all guests were properly signed in according to established procedures.
- Supported positive relationships between students, parents, and faculty by serving as a liaison for communication regarding campus issues.
- Enhanced campus safety by patrolling school grounds and monitoring student behavior.
- Upheld a high level of professionalism while interacting with students, staff, parents, and visitors to maintain a positive reputation for the school community.
- Promoted a sense of community among students through participation in extracurricular activities and events as needed.
PCA
Traditions Of Montgomery
Montgomery, MN
10.2018 - 02.2020
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Education
High School Diploma -
Round Valley High School
Covelo, CA06.2018
Skills
- Achieved efficient time management resulting in improved project delivery
- Created a welcoming environment that strengthened team relationships
- Delivered high-quality work through meticulous attention to detail
- Resolved complex issues through effective problem-solving strategies
- Fostered collaboration that maximized team performance
- Executed cash handling with precision that minimized discrepancies
- Elevated customer satisfaction through exceptional service experiences
- Adapted to challenges with innovative solutions that met customer needs
- Drove team success through strategic leadership and motivation
- Executed cash register operations that ensured seamless transactions
- Produced high-quality beverages by expertly managing espresso machine operations
- Maintained food safety standards that guaranteed customer trust
- Streamlined beverage preparation processes to enhance service speed
- Leveraged excellent memory to ensure accurate order fulfillment
- Optimized POS system usage to increase transaction efficiency
Timeline
Shift Supervisor
Starbucks
01.2025 - 06.2026
Barista
SFO Starbucks
12.2023 - 12.2024
Sandwich Maker
Mr Pickles
07.2023 - 12.2023
House Cleaner
Rise and Shine Cleaning
01.2023 - 07.2023
Childcare Assistant Teacher
Round Valley Indian Tribes Child Care
08.2021 - 08.2022
Campus Monitor
Round Valley High School
03.2020 - 06.2021
PCA
Traditions Of Montgomery
10.2018 - 02.2020
High School Diploma -
Round Valley High School