BRYIAN LABONGO
Kampala,Wakiso
Summary
Friendly and organized Baggage Handler skilled in time management and client services. Proven history of maintaining personable demeanor even under stressful circumstances. Committed to ensuring the safe arrival of passengers property at final destinations. Careful and dependable Baggage Handler with significant stamina and physical strength. Familiar with luggage transport. A team-player with excellent customer service skills. Conscientious Baggage Handler skilled in treating passenger property with care. Well-versed in [Type] procedures and compliance requirements. Excellent time management and communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Baggage Handler
Bahrain Airport
07.2023 - Current
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
- Maintained clear communication with colleagues, supervisors, and airline staff to coordinate seamless baggage services.
- Enhanced customer satisfaction with timely and accurate baggage delivery to claim areas.
- Observed safety and privacy procedures in handling passengers' property.
- Conducted regular inspections of baggage handling equipment, reporting any issues for prompt repair or replacement.
Shipping Clerk
Erbium Limited
06.2020 - 06.2023
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reviewed order data to verify transactions and shipping dates.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Improved shipping efficiency by streamlining packing and labeling processes.
City Mail Carrier
Bank Of Uganda
05.2022 - 07.2022
- Handled customer inquiries and concerns professionally, directing them to appropriate resources when necessary for further assistance or information.
- Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors.
- Collaborated with fellow carriers to cover additional routes when needed, supporting team cohesion and effective workload distribution.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Managed high volumes of incoming and outgoing mail during peak seasons without compromising quality or timeliness of service provided.
- Enhanced customer satisfaction with timely and accurate deliveries, adhering to strict schedules and protocols.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Live Sound Technician
Gemi Projects Uganda
03.2015 - 09.2018
- Maintained well-organized inventory of audio equipment, ensuring timely repairs or replacements when needed.
- Ensured optimal sound levels for performers by monitoring and adjusting audio during live performances.
- Maximized clarity of vocal performances through careful microphone placement and consistent monitor adjustments during shows.
- Mitigated potential audio issues by proactively performing routine maintenance on all equipment and promptly addressing any identified concerns.
- Streamlined setup processes with proper cable management techniques, minimizing trip hazards and enhancing workplace safety.
- Improved efficiency in assembling and disassembling equipment by developing standardized procedures followed by all team members.
- Provided a professional audio experience for audiences by mixing sound elements such as volume, equalization, and effects in realtime.
Communications Specialist
Ones Enterprises Ltd
08.2017 - 01.2018
- Delivered detailed reports on the status of ongoing projects to senior leadership, promoting transparency and informed decisionmaking.
- Collaborated with cross-functional teams for seamless project execution during organizational transformations.
- Mitigated risks associated with change implementation by proactively addressing potential issues through contingency planning.
- Monitored post-implementation performance metrics, continuously improving processes based on feedback and data analysis.
Education
East African Customs Freight Forwarders Practicing - Customs & Freight Forwarding
Uganda Revenue Authority & East African Customs Fr
11.2020
Customs Clearing Forwarding And Shipping Managemen - Customs & Clearing
Management Training And Advisory Centre (MTAC, Nak
Kampala05.2015
Automotive Repair And Maintenance - Automotive Service Technician
Nakawa Vocational Training Institute
Kampala01.2011
Motor Vehicle Technology - Motor Vehicle Body Repair Technician Foundation
St Joseph’s Technical Institute Kisubi
Kisubi11.2010
High School Diploma -
Comprehensive College Kitetikka, Wakiso, Uganda
Wakiso11.2006
Skills
- Time Management
- Technical skill
- Safety awareness
- Heavy Lifting Proficiency
- Physical Strength
- Team Coordination
- Security Procedures
- Client Service
- Load Planning
Accomplishments
· 2023 – Certificate for Completion of Airport Security Awareness Training. Gulf Aviation Academy
· 2021-Training at Rapid shipping and Freight Uganda Ltd
· 2014 – Certificate of Participation at UIRI, Business Development Center (BDC)
· 2014 – Certificate of Completion on DOT’s Signature Economic Program& Small Business Skills Development-URI
· 2013–Certificate on Expert level maintenance of Bajaj 2-Wheelers.
· 2011-Certificate in Automotive Repair and Maintenance. Nakawa Vocational Training Institute (Kampala, Uganda)
· 2009-Industrial Training in section of car service and lorry in central Mechanical workshops of The Ministry of Works and Transport (Kampala, Uganda).
Languages
English
Full Professional
Arabic
Limited Working
Certification
· 2023 – Certificate for Completion of Airport Security Awareness Training. Gulf Aviation Academy
· 2021-Training at Rapid shipping and Freight Uganda Ltd
· 2014 – Certificate of Participation at UIRI, Business Development Center (BDC)
· 2014 – Certificate of Completion on DOT’s Signature Economic Program& Small Business Skills Development-URI
· 2013–Certificate on Expert level maintenance of Bajaj 2-Wheelers.
· 2011-Certificate in Automotive Repair and Maintenance. Nakawa Vocational Training Institute (Kampala, Uganda)
· 2009-Industrial Training in section of car service and lorry in central Mechanical workshops of The Ministry of Works and Transport (Kampala, Uganda).
Timeline
Baggage Handler
Bahrain Airport
07.2023 - Current
City Mail Carrier
Bank Of Uganda
05.2022 - 07.2022
Shipping Clerk
Erbium Limited
06.2020 - 06.2023
Communications Specialist
Ones Enterprises Ltd
08.2017 - 01.2018
Live Sound Technician
Gemi Projects Uganda
03.2015 - 09.2018
East African Customs Freight Forwarders Practicing - Customs & Freight Forwarding
Uganda Revenue Authority & East African Customs Fr
Customs Clearing Forwarding And Shipping Managemen - Customs & Clearing
Management Training And Advisory Centre (MTAC, Nak
Automotive Repair And Maintenance - Automotive Service Technician
Nakawa Vocational Training Institute
Motor Vehicle Technology - Motor Vehicle Body Repair Technician Foundation
St Joseph’s Technical Institute Kisubi
High School Diploma -
Comprehensive College Kitetikka, Wakiso, Uganda
· 2023 – Certificate for Completion of Airport Security Awareness Training. Gulf Aviation Academy
· 2021-Training at Rapid shipping and Freight Uganda Ltd
· 2014 – Certificate of Participation at UIRI, Business Development Center (BDC)
· 2014 – Certificate of Completion on DOT’s Signature Economic Program& Small Business Skills Development-URI
· 2013–Certificate on Expert level maintenance of Bajaj 2-Wheelers.
· 2011-Certificate in Automotive Repair and Maintenance. Nakawa Vocational Training Institute (Kampala, Uganda)
· 2009-Industrial Training in section of car service and lorry in central Mechanical workshops of The Ministry of Works and Transport (Kampala, Uganda).
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