Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Accomplishments
Volunteering
Timeline
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Bryce Wu

Richmond,Canada

Summary

I am a skilled and results-driven service technician with hands-on experience in smart home automation, AV integration, and residential networking. At PureImage Technologies, I specialize in the installation, configuration, and maintenance of advanced home systems including Crestron, Control4, Lutron, 2N access control, and WattBox power management. I also deploy and troubleshoot network infrastructure using Araknis and UniFi platforms to support connected technologies. My foundation includes a Telecommunications Systems Technician diploma from BCIT and a CCNA certification. I bring a strong focus on system reliability, client satisfaction, and continuous learning—seeking to grow within environments that value smart technology, structured cabling, IP-based systems, and integrated AV solutions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Smart Technology Integration Specialist

PureImage Technology
06.2024 - Current
  • Install, program, and maintain advanced AV, smart home, and security systems, including Crestron, Control4, Lutron, and 2N
  • Configure and troubleshoot home networks using UniFi and Araknis systems to support reliable system communication
  • Integrate WattBox remote power solutions for efficient energy and system management via OvrC
  • Implement HVAC integration into smart platforms for seamless climate control
  • Replace and program alarm communicators, keypads, and mainboards for security system upgrades and replacements
  • Wire and configure power supplies, backup batteries, and network switches within structured security enclosures
  • Set static IPs and DHCP reservations, upload revised programming, and configure alarm monitoring systems with full end-to-end testing
  • Prepare and document zone lists, coordinate with monitoring providers, and resolve sensor sensitivity and delay issues
  • Perform complete system integrations across AV, lighting, shading, security, HVAC, and networking in luxury residences
  • Provide client support, testing, and training to ensure long-term satisfaction and functionality

Medical Office Assistant (Tech-Focused Admin Suppo

Elida Medical Centre
12.2021 - 09.2022
  • Provided front-line support to patients and healthcare professionals in a fast-paced clinical environment
  • Managed appointment scheduling, patient intake, and digital recordkeeping using EMR platforms
  • Handled basic IT support including troubleshooting office hardware (printers, phones, internet connectivity)
  • Maintained data accuracy and ensured compliance with privacy protocols in medical documentation
  • Strengthened client-facing communication skills while developing foundational tech troubleshooting experience

Medical Office Assistant

CRC Health Centre
12.2020 - 11.2021
  • Supported physicians and clinic managers with daily administrative operations and patient coordination
  • Entered and maintained medical records and appointment data using clinic management software
  • Assisted in resolving minor technical issues with office equipment and supported daily use of digital tools
  • Ensured front-desk efficiency and professionalism in a bilingual client environment
  • Developed process-oriented thinking and early exposure to tech-based operational workflows by

Administrative Assistant

Amherst Funeral & Cremation Services
10.2019 - 10.2020
  • Managed client intake, service coordination, and document preparation with a high level of discretion and sensitivity
  • Assisted in setting up basic AV equipment for ceremonies and presentations as needed
  • Handled scheduling, client correspondence, and internal reporting in a structured office setting
  • Developed strong interpersonal and organizational skills essential to support operations and client-facing work

Education

Diploma - Telecommunications Systems Technician

British Columbia Institute of Technology
Burnaby, BC
05.2024

Diploma - Aircraft Maintenance

Canadore College of Applied Arts and Technology
North Bay, ON
06.2016

Skills

  • Smart Home Systems: Crestron, Control4, Lutron QS/RA3
  • AV Integration: Multi-zone AV, lighting control, motorized shading
  • Access & Security: 2N IP Verso, alarm systems, zone programming
  • Networking: UniFi, Araknis, VLANs, reserved DHCP/static IPs, structured cabling
  • Remote Management: WattBox (OvrC), system monitoring, firmware updates
  • Client Support: On-site training, documentation, bilingual (English/Mandarin)
  • Technical Strengths: Troubleshooting, IP configuration, live system testing

Certification

  • Cisco Certified CCNA

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Accomplishments

  • Completed Cisco Networking Academy training as part of BCIT’s Telecommunications Systems Technician program
  • Gained hands-on experience with Cisco routers and switches, including device setup, CLI configuration, and backup management
  • Configured and tested Layer 2 and Layer 3 networking features: VLANs, inter-VLAN routing, DHCP, static and dynamic routing (RIP, OSPF), and ACLs

Volunteering

  • Set up, operated, and maintained audio-visual systems for weekly services, events, and live productions
  • Provided real-time troubleshooting of microphones, mixers, projectors, and streaming gear to ensure uninterrupted operation
  • Assisted with wiring, equipment calibration, and stage configuration for consistent sound and video quality
  • Collaborated with church staff and volunteers to deliver AV support in both live and hybrid formats
  • Gained practical experience in AV systems, signal flow, equipment maintenance, and user support

Timeline

Smart Technology Integration Specialist

PureImage Technology
06.2024 - Current

Medical Office Assistant (Tech-Focused Admin Suppo

Elida Medical Centre
12.2021 - 09.2022

Medical Office Assistant

CRC Health Centre
12.2020 - 11.2021

Administrative Assistant

Amherst Funeral & Cremation Services
10.2019 - 10.2020

Diploma - Aircraft Maintenance

Canadore College of Applied Arts and Technology

Diploma - Telecommunications Systems Technician

British Columbia Institute of Technology
Bryce Wu