Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Bryce Sim

Langford,BC

Summary

Dynamic professional with extensive experience, excelling in customer service and time management. Proven ability to enhance operational efficiency and improve customer satisfaction through effective problem-solving and strategic routing. Skilled in managing high-stress situations while ensuring timely deliveries and maintaining a safe work environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dispatcher

Ace Courier Service
Victoria, BC
05.2025 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Material Handler

Kenroc Building Supplies
Langford, BC
02.2025 - 05.2025
  • Transported inventory items to appropriate locations.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.

Delivery Driver/ Warehouse Worker

Ace Courier Service
Victoria, BC
10.2024 - 02.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Manager

Tim Hortons
Colwood, BC
03.2020 - 10.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Royal Bay Secondary School
Colwood, BC

Skills

  • Customer service
  • Time management
  • Problem-solving
  • Decision-making
  • Task delegation
  • Positive attitude
  • Valid Driver's license
  • Dependable and reliable

Languages

English
Native or Bilingual

Certification

Food Safety

First aid ofa level 1

Timeline

Dispatcher

Ace Courier Service
05.2025 - Current

Material Handler

Kenroc Building Supplies
02.2025 - 05.2025

Delivery Driver/ Warehouse Worker

Ace Courier Service
10.2024 - 02.2025

Manager

Tim Hortons
03.2020 - 10.2024

High School Diploma -

Royal Bay Secondary School
Bryce Sim