Bryce Nichol

Work History

Axiom Mortgage Solutions

02.2021 - Current

Assessed clients' financial data to determine loan suitability.
Explained entire mortgage loan process to borrower.
Collaborated with different lenders to find best possible deal for homebuyers.
Established strong relationships with borrowers, which helped to forge new business opportunities.
Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
Explained different types of loans pertaining to client situations.
Worked with underwriters to fix application problems and resolve issues.

Jencor Mortgage Corporation

06.2020 - 02.2021

TMG The Mortgage Group

04.2018 - 06.2020

ATB Financial

08.2016 - 04.2018

Evaluated pay stubs, credit history, tax information and bank statements for financial status.
Explained legal aspects of loan to borrower, as well as payment terms and clauses.
Remained updated with latest information related to mortgage products and services being offered.
Created profitable and efficient solutions.
Developed new business and increased sales through targeted market penetration, extensive training, business partnerships and customer relationships.
Attracted new mortgage loan applications by developing relationships within community.

ATB Financial

08.2005 - 08.2016

Built and maintained relationships with new and existing clients while providing high level of expertise.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Generated new business and referral clients in partnership with financial advisors and branch team.
Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
Planned portfolio solutions after carefully analyzing clients' financial health and future requirements.
Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
Supported end-to-end credit management process, submitted complete loan documentation and supported credit originations for credit compliance.
Operated in self-directed environment with minimal input to solve problems and implement resolutions.

Connect First Credit Union

09.2004 - 08.2005

Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Reconciled cash drawer and resolved discrepancies.
Counted and packaged currency and coins.
Provided customer records, account statements and copies of checks.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Sold and cross-sold bank products to new and existing customers.

Canadian Western Bank

03.2004 - 09.2004

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services and company information.
Provided primary customer support to internal and external customers.
Recommended products to customers, thoroughly explaining details.
Offered advice and assistance to customers, paying attention to special needs or wants.
Reconciled cash drawer and resolved discrepancies.
Counted and packaged currency and coins.
Provided customer records, account statements and copies of checks.
Sold and cross-sold bank products to new and existing customers.