Hi, I’m
Bryce Gladue
Assistant Manager
Edmonton,AB
Summary
Talented Manager with expert team leadership, planning and organizational skills, Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Dedicated to maintaining smooth, efficient and highly successful store operations.
Overview
5
years of professional experience
Work History
Burger King Londonderry (King MG Kitch inc) , Edmonton , Alberta
Assistant Manager
2017.06 - Current (7 years & 3 months)
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Eastglen High School , Edmonton, AB
Skills
- Product and Service Knowledge
- Sales Monitoring
- Administration and Reporting
- Front of House Management
- Portion Standards
- Shipment Receipt
- Data Entry and Maintenance
- Safety and Cleanliness Standards
- Employee performance evaluations
- Staff supervision
- Cost Control
- Staff Management
- Sales growth
- Financial Management
Timeline
Assistant Manager
Burger King Londonderry (King MG Kitch inc)
2017.06 - Current (7 years & 3 months)
Eastglen High School
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