Summary
Education
Skills
Timeline
Operations / Coordination
Front of House / Hospitality
Guest Communication / Support
Generic

Bryce Bishop

Monterey,CA

Summary

People-focused, outgoing, and detail-oriented professional with 7+ years of customer-facing experience across hospitality, client support, and crisis intervention. Adept at creating warm guest experiences, de-escalating tension, multitasking under pressure, and communicating clearly. Seeking Front Desk role at Villa Mara.

Education

Bachelor of Science - Computational Science

Monash University
Melbourne, Australia
11-2019

Skills

  • Spanish (Fluent)
  • Customer Service
  • Guest Relations
  • Communication
  • Time Management
  • Problem Solving
  • Multitasking
  • Event Coordination
  • Conflict De-escalation
  • Attention to Detail

Timeline

Bachelor of Science - Computational Science

Monash University

Operations / Coordination

Independent Artist & Project Lead
2019–Present

  • Built and managed a music business with over 30M streams, 1.1M views, and 24K+ followers across platforms
  • Coordinated a team of 15+ including designers, videographers, musicians, and audio engineers for release of a narrative-driven multimedia project (Needles, California), delivering 30 pieces of content over 4 months.
  • Managed complex project timelines, coordinated teams, organized events, and oversaw logistics for live shows and releases.
  • Demonstrated high attention to detail, problem-solving, and the ability to remain calm under pressure.

Front of House / Hospitality

Barista / Maman NYC
2022–2023 / New York, New York

  • Delivered warm, high-touch service in a busy, upscale café environment.
  • Managed long guest lines, high-volume rushes, and specialty orders while maintaining calm and professionalism.
  • Handled POS systems, cash management, opening/closing procedures, and daily customer interactions.
  • Supported a welcoming environment aligned with a premium brand experience.


Barista / Phillip Island Coffee Co.

2020-2021 / Melbourne

  • Took customers orders in a kind and timely manner, giving each patron quality attention in reasonable time
  • Prepared variety of orders with care and quality including coffee, milkshakes, toasties
  • Efficiently and effectively closed store, cleaning kitchen, espresso machine, mopping and vacuuming until spotless

Guest Communication / Support

Behavioral Technician / Irabina Autism Services
2018 - 2020 / Melbourne, Australia

  • Built rapport with children with autism (age 3-8) and families, implemented detailed care plans, and adapted to rapidly changing needs.
  • Demonstrated patience, emotional regulation, and strong interpersonal connection under pressure.


Volunteer Crisis Counselor / The Crisis Text Line
2018-2019 / Remote

  • Guided individuals through emotionally intense situations using empathy, active listening, and professional de-escalation techniques.
  • Communicated clearly and concisely while maintaining boundaries and following strict protocol.
  • Assessed client needs and developed tailored action plans to address emotional challenges effectively.
Bryce Bishop