Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bryant Flores

Petaluma

Summary

Customer service professional with extensive experience in retail, specializing in conflict resolution and multitasking. Proven success in enhancing customer experiences through strong communication and organizational skills. Leadership as a volunteer soccer coach fostered teamwork and skill development. Dedicated to providing exceptional support and improving performance in high-pressure environments.

Overview

2027
2027
years of professional experience

Work History

Front Desk

Santa Rosa Junior College (EOPS-CALworks)
Santa Rosa
08.2025 - Current
  • Provided front desk support for the EOPS office, assisting students with program information, appointments, and general inquiries.
  • Communicated professionally with staff and students via phone, email, and in-person interactions.
  • Maintained a welcoming and supportive environment for a diverse student population.
  • Collaborated with team members to ensure efficient daily office operations.
  • Managed and updated outreach and inventory tracking data using shared Excel systems.
  • Assisted in organizing and promoting EOPS events, including outreach efforts and student engagement activities.

Cashier/Customer Service Representative

Target
  • Managed accurate transactions as a cashier, promoting fast, friendly checkout and a clean work area.
  • Resolved customer issues effectively at the guest service desk by processing returns and providing assistance.
  • Coordinated Drive Up orders to streamline delivery processes and enhance guest experiences.
  • Honed customer service skills alongside multitasking and problem-solving in a busy retail atmosphere.

Soccer Coach Volunteer

Boys and Girls Club
Petaluma
  • Guided younger players by coaching grades 3 through 8, designing practices, teaching fundamental skills, and constructing drills to enhance gameplay.

Education

High School Diploma -

Casa Grande High School
Petaluma, CA
06-2025

Business Administration

Santa Rosa Junior College
Santa Rosa, CA
03-2026

Skills

  • Customer service
  • Multitasking
  • Team collaboration
  • Organizational skills
  • Conflict resolution
  • Clear communication
  • Empathy and patience
  • Improving performance
  • Languages

    English
    Native/ Bilingual
    Spanish
    Full Professional

    Timeline

    Front Desk

    Santa Rosa Junior College (EOPS-CALworks)
    08.2025 - Current

    Cashier/Customer Service Representative

    Target

    Soccer Coach Volunteer

    Boys and Girls Club

    High School Diploma -

    Casa Grande High School

    Business Administration

    Santa Rosa Junior College
    Bryant Flores