Bryant Carmona
Los Angeles
Summary
Dynamic professional with a proven track record at Best Buy Inc., excelling in team leadership and customer service enhancement. Skilled in quality assurance and problem-solving, I foster collaboration and drive performance improvements, achieving consistently high satisfaction scores. My adaptable nature and professional appearance ensure a positive experience for both clients and team members.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Professional Chauffeur
Lyft And Uber
Los Angeles
07.2024 - Current
- Greeted customers in a friendly and professional manner.
- Acted as an ambassador for the company by providing exceptional customer service.
- Maintained cleanliness of vehicles to ensure customer satisfaction.
- Ensured the safety of passengers by abiding by all traffic laws and regulations.
- Assisted with loading and unloading luggage for clients.
- Safely transported passengers to desired destinations, adhering to traffic laws and regulations.
- Achieved consistently high customer scores due to exceptional service.
Supervisor
Best Buy Inc
Ontario
06.2009 - 08.2024
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Created new strategies for improving customer service standards within the organization.
- Collaborated with other departments to coordinate workflow processes between teams.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
Support Manager
Walmart
Pico Rivera
02.2006 - 04.2008
- Implemented quality control measures to uphold company standards.
- Assigned work and monitored performance of project personnel.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Proposed or approved modifications to project plans.
Education
HVAC Proficiency - HVACR
UEI College
Huntington Park, CA03-2025
Skills
- HVAC troubleshooting
- System installation
- Quality assurance
- Emergency preparedness
- Professional appearance
- Problem-solving
- Adaptable nature
- Organizational skills
Certification
- CPR and AED Certified
- Universal EPA
- A2L Certified
- R-410A Certified
Languages
Spanish
Professional
Timeline
Professional Chauffeur
Lyft And Uber
07.2024 - Current
Supervisor
Best Buy Inc
06.2009 - 08.2024
Support Manager
Walmart
02.2006 - 04.2008
HVAC Proficiency - HVACR
UEI College
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