Bryanna McMullan
Toronto
Summary
Enthusiastic person with proven customer service experience eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the service industry.
Overview
3
3
years of professional experience
Work History
Corporate Server/Cocktail Server
Grand Bizarre
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Ferrovia Ristorante
05.2023 - 05.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/Bottle Server
Hotel X
05.2021 - 09.2022
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Bachelor of Real Estate Management - Real Estate
Humber College
Toronto, ONHigh School Diploma -
Robert F. Hall Catholic Secondary School
Skills
- Customer Service
- Problem Solving
- Strong Work Ethic
- Sales Strategies
- Wine and Liquor Service
- Point of sale operation
Timeline
Corporate Server/Cocktail Server
Grand Bizarre
02.2024 - Current
Server
Ferrovia Ristorante
05.2023 - 05.2024
Server/Bottle Server
Hotel X
05.2021 - 09.2022
Bachelor of Real Estate Management - Real Estate
Humber College
High School Diploma -
Robert F. Hall Catholic Secondary School
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