Bryanna Gresswell
Brockville
Summary
Hardworking, driven individual with excellent customer service looking for a position at a reputable company to broaden my skills and knowledge.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Waitress
Stacked Pancake House
Brockville, ON
02.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Server/Hostess
1000 Islands Brewery
Brockville, ON
05.2020 - 09.2023
- Greeted guests and responded to customer concerns/complaints
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Served customers food and beverages in a positive, and friendly manner
Online Grocery Associate
Walmart
Brockville, ON
08.2019 - 08.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
- Reviews orders prior to pick up for accuracy and purchase-by dates
- Helped customers locate products and checked store system for merchandise at other sites
Cashier
Metro
Brockville, ON
05.2017 - 06.2018
- Provided customers with a positive, and friendly service
- Responsible for managing customers transactions properly
- Effectively resolved customer challenges and issues
Education
High School Diploma -
Thousands Islands Secondary School
Brockville, ON06.2022
Skills
- Communication (oral and verbal)
- Customer Service
- Teamwork
- Time management
- Multitasking
- Adaptability
- Critical Thinking
Certification
- WHMIS
- Anaphylaxis
Languages
English
Timeline
Waitress
Stacked Pancake House
02.2024 - Current
Server/Hostess
1000 Islands Brewery
05.2020 - 09.2023
Online Grocery Associate
Walmart
08.2019 - 08.2020
Cashier
Metro
05.2017 - 06.2018
High School Diploma -
Thousands Islands Secondary School