Bryanna Green
Yuba City
Summary
Results-driven professional with a proven history of delivering high-quality work and exceptional customer service. Strong communication and teamwork skills enhance collaboration and support organizational goals. Committed to continuous learning and adapting to new challenges, with a focus on improving customer satisfaction and driving positive outcomes. Organized and motivated, capable of managing time effectively in diverse environments while maintaining a strong work ethic.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cashier
Big 5 Sporting Goods
Yuba City
08.2025 - Current
- Assisted customers in locating products throughout the store.
- Handled cash, credit, and debit transactions with attention to detail.
- Addressed customer inquiries and resolved issues with professionalism.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Receiving
Burlington
Yuba City
08.2025 - Current
- Maintained compliance with procedures for vendor shipment receipt.
- Performed daily tasks efficiently and accurately.
- Provided outstanding customer service during in-person and telephone interactions.
- Worked with team members to fulfill project goals within deadlines.
- Organized and tagged items on the sales floor for optimal presentation.
Cashier
Hobby Lobby
Yuba City
03.2025 - 05.2025
- Processed customer transactions accurately and efficiently at the retail counter.
- Assisted customers in locating products throughout the store.
- Handled cash, credit, and debit transactions with attention to detail.
- Maintained cleanliness and organization of checkout area and displays.
- Addressed customer inquiries and resolved issues with professionalism.
Customer Service Representative
Sam's Club
Yuba City
09.2021 - 01.2025
- Assisted customers with inquiries and resolved issues promptly.
- Handled product returns and exchanges according to company policy.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to improve service processes.
- Engaged customers to promote credit card services and benefits.
- Managed incoming calls and directed inquiries to appropriate departments.
- Assisted customers with product information and service inquiries effectively.
- Resolved customer complaints by liaising with relevant teams promptly.
Cashier
BevMo
Roseville
07.2020 - 09.2021
- Processed customer transactions accurately and efficiently at the retail counter.
- Assisted customers in locating products throughout the store.
- Handled cash, credit, and debit transactions with attention to detail.
- Maintained cleanliness and organization of checkout area and displays.
Stow Associate
Amazon
Sacramento
01.2019 - 07.2020
- Stowed products accurately in designated locations within fast-paced environment.
- Operated handheld scanners to track inventory movements and ensure accuracy.
- Reviewed incoming shipments for quality and proper documentation prior to stowing.
- Followed company guidelines for handling hazardous materials during stow operations.
- Adapted quickly to changing priorities while maintaining high productivity levels.
Customer Service Representative /Money Center Associate
Walmart
Marysville
09.2014 - 12.2018
- Resolved customer inquiries and issues promptly, enhancing satisfaction levels.
- Processed high-volume transactions efficiently at cash registers.
- Managed product returns and exchanges per company policy.
- Maintained accurate records of customer interactions and transactions for reference.
- Provided knowledgeable product information and assistance with service inquiries.
- Directed incoming calls to appropriate departments for effective issue resolution.
- Ensured cleanliness and organization of money center environment to promote efficiency.
- Facilitated check cashing, money sending, and bill payments as required.
Education
High School Diploma -
Abraham Lincoln High School
Marysville, CA06-2015
Skills
- Cash handling
- Point of sale
- Inventory control
- Transaction processing
- Sales reporting
- Customer retention
- Problem solving
- Cash register systems
- Identification checks
- Customer service
- Money handling
- Customer assistance
- Customer service excellence
- Sales techniques mastery
- Sales expertise
- Cleaning and sanitizing
- Daily reporting
- Customer relationship management
- Active listening
- Quality assurance
- Complaint handling
- True problem-solver
- Well-organized
- Customer service background
- Call center operations
- Multitasking capacity
- Relationship building
- Emergency response
- Problem-solving abilities
Certification
- CPR and AED
- Certified Phlebotomy Technician I
References
References available upon request.
Timeline
Cashier
Big 5 Sporting Goods
08.2025 - Current
Receiving
Burlington
08.2025 - Current
Cashier
Hobby Lobby
03.2025 - 05.2025
Customer Service Representative
Sam's Club
09.2021 - 01.2025
Cashier
BevMo
07.2020 - 09.2021
Stow Associate
Amazon
01.2019 - 07.2020
Customer Service Representative /Money Center Associate
Walmart
09.2014 - 12.2018
High School Diploma -
Abraham Lincoln High School
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