Bryanna Crooks
Brampton,CA
Summary
Driven and collaborative professional with a proven track record at Fairweather Clothing, enhancing customer loyalty through exceptional service and strategic product placement. Skilled in cash handling and foreign language abilities, adept at fostering guest relations and handling complaints, ensuring a welcoming atmosphere and efficient payment processing. Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Fairweather Clothing
02.2023 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Front of House Employee
Chick Fil A
05.2024 - 07.2024
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Accurately operated cash register to process customer payments.
- Completed milkshakes and ice cream desserts for customers.
Education
Diploma - Social Service Worker
Sheridan College
Brampton04.2025
Skills
- Strong Work Ethic
- Foreign language skills
- Team player attitude
- Cash handling proficiency
- First Aid Training
- Order Taking
- Money Handling
- Team Collaboration
- Complaint Handling
- Guest Relations
- Payment Processing
- Allergy awareness
Timeline
Front of House Employee
Chick Fil A
05.2024 - 07.2024
Retail Sales Associate
Fairweather Clothing
02.2023 - 06.2023
Diploma - Social Service Worker
Sheridan College
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