Bryanna Artellano
Chula Vista
Summary
Detail-oriented administrative professional with extensive experience in office support and financial aid advising. Demonstrated expertise in military and higher education administration, emphasizing financial compliance and veteran support. Proven track record in managing personnel records and ensuring security compliance, complemented by strong skills in Microsoft Office Suite and data management. Committed to contributing to a dynamic team through effective policy interpretation and program coordination.
Overview
12
12
years of professional experience
Work History
Work Study, Financial Aid Office
Edmonds College
Lynnwood
09.2023 - 12.2024
- Managed administrative and clerical tasks to support financial aid processing and student services
- Reviewed financial aid applications, ensuring compliance with federal, state, and institutional regulations
- Conducted verification of required documentation for over 200 students per quarter
- Provided customer service and guidance to students, including veterans, regarding financial aid eligibility, FAFSA completion, and funding options
- Assisted in maintaining accurate records, data entry, and report generation related to student financial aid accounts
- Tracked financial compliance requirements and ensured adherence to policy directives
- Coordinated training sessions and informational events, ensuring smooth execution
- Liaised with government agencies and military personnel for compliance verification and documentation
Work Study, Veterans Resource Center
Edmonds College
Lynnwood
01.2023 - 12.2024
- Assisted with VA education benefits applications for compliance with federal and state policies
- Provided administrative support in personnel records management and veteran assistance programs
- Maintained detailed records, tracked compliance documentation, and interpreted VA policies to maximize veteran funding opportunities
- Coordinated training and informational sessions for veterans regarding available benefits and services
- Collaborated with campus departments to support veteran students' transition, academic planning, and financial literacy education
- Assisted in processing payroll documentation and maintaining personnel records for staff and students
Student Trustee
Edmonds College
Lynnwood
07.2023 - 06.2024
- Advocated for student needs in Board of Trustees meetings, influencing financial aid and student support policies
- Assisted in the development of financial literacy initiatives for underrepresented students
- Engaged in strategic planning to align institutional goals with student success and retention
- Tracked student concerns and facilitated solutions through administrative channels
Operations Specialist
United States Navy
San Diego
12.2012 - 05.2017
- Managed classified personnel records and security compliance, ensuring adherence to military regulations
- Provided administrative and clerical support in high-pressure environments, maintaining 100% compliance in operational procedures
- Supervised and trained 15 sailors in administrative procedures, personnel processing, and security compliance
- Coordinated travel claims, military pay documentation, and budget tracking
- Responded to crisis situations, including personnel emergencies and security incidents, ensuring appropriate action and documentation
- Assisted with official visits, special events, and policy coordination efforts with senior military leadership
Education
Bachelor of Science - Human Resource Management
National University
San Diego, CA06-2027
Associate in Applied Science - Information Technology and Administrative Management
Edmonds College
Lynnwood, WA12.2024
Skills
- Administrative Operations Analysis
- Policy Development
- Records Management and Compliance
- Data Management Expertise
- Military Directive Oversight
- Documentation Accuracy in Finance
- Microsoft Office Suite
- Budget Management Assistance
- Time Management Expertise
- Customer Service Excellence
- Confidentiality Standards Management
Accomplishments
- 2024 President's Student Civic Leadership Award
Timeline
Work Study, Financial Aid Office
Edmonds College
09.2023 - 12.2024
Student Trustee
Edmonds College
07.2023 - 06.2024
Work Study, Veterans Resource Center
Edmonds College
01.2023 - 12.2024
Operations Specialist
United States Navy
12.2012 - 05.2017
Bachelor of Science - Human Resource Management
National University
Associate in Applied Science - Information Technology and Administrative Management
Edmonds College
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