Bryanna Ali
Kingston,Canada
Summary
Experienced administrative professional prepared for this role with a background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
End of the Roll
01.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Sales Associate
The Beer Store
06.2020 - Current
- Maintained excellent customer service by ensuring all shoppers left satisfied
- Demonstrated items to customers and created customer awareness, interest and sales
- Informed customers about special promotions and provided detailed information for various products
Front of House Staff Member
Bread & Butter Bakery
03.2017 - 01.2020
- Recognized by management for providing exceptional customer service
- Collaborated with peer employees positively and provided a consistently welcoming environment
- Earned reputation for good attendance and hard work
- Looked for ways to serve without direction and regularly pitched in by guaranteeing that all product was stocked, all surfaces were spotless, and that all customers left satisfied
- Actively engaged with the customers’ desires to ensure quality service
Babysitter
04.2014 - 01.2016
- Aided in a sense of responsibility at a young age
- Demonstrated the importance of caregiving
- Gave an opportunity to become a supportive individual
- Learned to be quick-thinking and improvisational
Education
Bachelor of Arts - Forensic Psychology, Minor in Law & Legal Studies
Carleton University
Ottawa, None02-2023
High School Diploma -
Frontenac Secondary School
Kingston, ON06.2018
Skills
- Service prioritization
- Effective communication
- Customer service
- Open-mindedness
- Problem-solving
- Time-management
- Dependability
Activities
- Received Honour Roll all four years of high school.
- Received Ontario Scholar Award in 2018.
- Received Bilingual Award in 2018.
- Continuously maintains a 4.0 CGPA throughout undergraduate schooling.
- Played on the rugby team for Frontenac Secondary School during both 2017 and 2018.
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Administrative Assistant
End of the Roll
01.2023 - Current
Sales Associate
The Beer Store
06.2020 - Current
Front of House Staff Member
Bread & Butter Bakery
03.2017 - 01.2020
Babysitter
04.2014 - 01.2016
Bachelor of Arts - Forensic Psychology, Minor in Law & Legal Studies
Carleton University
High School Diploma -
Frontenac Secondary School
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