Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bryan Kieth Duremdes

Burnaby,BC

Summary

Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Highly-qualified as Asst. Housekeeping Manager offering more than 10 years of hospitality experience. Hands-on Supervisor and PM leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

13
13
years of professional experience

Work History

Housekeeping Supervisor

Pan Pacific Hotel Vancouver
09.2023 - Current
  • Improved guest satisfaction by efficiently addressing and resolving housekeeping concerns and complaints.
  • Enhanced team productivity by providing ongoing training and support to housekeeping staff members.
  • Streamlined daily operations for increased efficiency with the implementation of effective scheduling strategies.
  • Ensured a clean and welcoming environment, conducting thorough inspections of all areas within the property.
  • Maintained high-quality service standards through regular communication with guests and other hotel departments.
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
  • Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.

Housekeeping Supervisor

Carnival Cruise Line, Miami Florida
06.2017 - 02.2023
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
  • Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.
  • Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.

Housekeeping Attendant

Carnival Cruise Line, Miami Florida
08.2012 - 06.2017
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
  • Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.

Education

Bachelor of Science - Nursing

Iloilo Doctors College
Iloilo City, Philippines
2009

Skills

  • Task Delegation
  • Scheduling Staff
  • Staff evaluations
  • Cleaning practices
  • Chemical Handling
  • Customer Service
  • Department coordination
  • Payroll Administration
  • Housekeeping knowledge
  • Decision-Making

Languages

English
Full Professional

Timeline

Housekeeping Supervisor

Pan Pacific Hotel Vancouver
09.2023 - Current

Housekeeping Supervisor

Carnival Cruise Line, Miami Florida
06.2017 - 02.2023

Housekeeping Attendant

Carnival Cruise Line, Miami Florida
08.2012 - 06.2017

Bachelor of Science - Nursing

Iloilo Doctors College

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Bryan Kieth Duremdes