Bryana Kuwatani
Fresno
Summary
Detail-oriented stock professional with expertise in inventory management, stock rotation, and safety compliance. Committed to maintaining organized displays and streamlining stock processes for enhanced customer experience.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
8
8
years of professional experience
Work History
Overnight Stocker
Walmart
4080 West Shaw Avenue, Fresno, CA 93722
02.2022 - Current
- Stocked merchandise accurately in designated areas to maintain organized displays.
- Assisted in inventory management by conducting regular stock counts and tracking discrepancies.
- Collaborated with team members to optimize product placement for improved customer accessibility.
- Operated pallet jacks and other equipment safely to transport goods throughout the store.
- Maintained cleanliness and safety standards in stockroom and sales floor areas.
- Implemented best practices for restocking shelves, ensuring timely availability of products for customers.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Maintained neat, organized stockroom free of hazards.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
Associate
Home Depot
Fresno, CA
04.2019 - 02.2022
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained organized sales floor, ensuring products were displayed attractively and efficiently.
- Collaborated with team to restock merchandise promptly, minimizing product shortages.
- Monitored inventory levels, providing timely information for reordering processes and stock management.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
Cashier
McDonald's
Fresno, CA
01.2018 - 03.2019
- Processed high volumes of customer transactions accurately and efficiently.
- Provided exceptional customer service, enhancing guest satisfaction consistently.
- Managed cash register operations, ensuring proper cash handling protocols.
- Assisted in training new staff on operational procedures and customer engagement techniques.
- Maintained cleanliness and organization of work area to meet health standards.
- Handled customer inquiries and resolved issues promptly to ensure positive experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Central Learning Adult School Site
Fresno, CAAssociates in Culinary Arts - Culinary Arts
Auguste Escoffier School of Culinary Arts
Boulder, CO05-2027
Skills
- Stocking shelves
- Stock rotation
- Pallet jack operation
- Product restocking
- Maintaining safety
- Efficient movement
- Cleaning
- Safety awareness
- Equipment monitoring
- Workplace cleanliness
- Product inspection
- Inventory counts
- Customer relationship management
Timeline
Overnight Stocker
Walmart
02.2022 - Current
Associate
Home Depot
04.2019 - 02.2022
Cashier
McDonald's
01.2018 - 03.2019
High School Diploma -
Central Learning Adult School Site
Associates in Culinary Arts - Culinary Arts
Auguste Escoffier School of Culinary Arts